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Housing & Patient Services Manager

ST. JUDE CHILDREN'S RESEARCH HOSPITAL

Location: Tampa, Florida
Type: Full-Time, Permanent, Non-Remote
Posted on: January 16, 2021
This job is no longer available from the source.
Housing & Patient Services Manager
Tampa , FL
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Job Description
This exciting Housing and Patient Service Manager position at St. Jude will provide both a challenge and satisfaction while allowing you continued career growth. If you are looking to be a member of the management team, to help ensure patient satisfaction and good public relations, then this position is for you.
• Provide leadership and direct supervision for the Patient Services Office
• Provide lodging, lost/found, patient mail, patient reimbursement travel checks, meal assistance and transportation services for patients and family members in a timely, efficient, and courteous manner
• Oversee assignments of patient lodging and transportation services and ensures completion of these assignments
• Monitor, control, and update Housing and Patient Services activities
• Manage and audit the meal tickets, ClinCards gift card programs and patient reimbursement travel checks
• Oversee invoice payment process
• Serves as main contact for property management system
• Performs other duties as assigned or directed in order to meet the goals and objectives of the department and the institution
• Associate's degree required. Bachelor's degree preferred.
• Four (4) years' experience in customer relations and the management of day-to-day business operations is required
• Experience in a healthcare setting preferred
• Experience in handling travel services extremely beneficial
• Previous leadership and supervisory experience required
No Search Firms: St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
St. Jude Children's Research Hospital is an Equal Opportunity Employer. St. Jude does not discriminate on the basis of race, national origin, sex, genetic information, sexual orientation, gender identity, transgender status, age, religion, disability, veteran's status or disabled veteran's status with respect to employment opportunities. All qualified applicants will be considered for employment. St. Jude engages in affirmative action to increase employment opportunities for minorities, women, veterans and individuals with disabilities.
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Job Summary
Company
St. Jude Children's Research Hospital
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
4 years