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Case Manager

American Addiction Centers

Location: Riverview, FL 33569
Type: Non-Remote
Posted on: January 15, 2021
This job is no longer available from the source.
Case Manager
Job ID 2021-4089 Job Locations US-FL-Riverview Posted Date 5 hours ago (1/15/2021 1:49 PM) Category Clinical
Overview
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary
A Case Manager manages treatment services of assigned caseload including initial and ongoing coordination of care, program engagement, advocacy, behavior intervention, LOC transitions, aftercare, follow-up and discharge planning. Case Manager communicates with the Counseling and UR teams on all aspects of patient care.   American Addiction Centers strives to ensure that all patients receive the most comprehensive care to address issues that may impede their recovery.
Responsibilities
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prepare all admission paperwork prior to client’s arrival and notify Treatment Consultant (if applicable) of admission.
• Upon client’s arrival and admission, conduct a case management interview with client to determine if there is a need for FMLA, Short Term Disability Insurance and if there are any pending legal issues. Will also obtain ROI for referent, family, EAP and/or employer.  Ensure client has notified family of arrival.
• Fulfill all Case Management requirements which include, but are not limited to: • Request client records from previous providers
• Upload all ROIs into client chart and profile
• Complete an Initial Discharge/Aftercare Assessment
• Complete a Client Problem Checklist
• Contact client’s family to review treatment program, explaining phone policies and other facility procedures, discussing possibility of AMA, scheduling weekly client updates and answering any other questions presented. Also contacting referent to determine progress update schedule for client
• Send a Family Letter to family and a copy to the referent
• Schedule appointment 14 days from date of arrival for mid-treatment discharge plan and survey
• Complete Client Aftercare Planning, which includes: • Develop aftercare plan with client
• Research aftercare treatment options for client
• Locate transitional housing if needed
• Locate AA/NA meetings in client’s home area
• Obtain required Return to Work signatures for client
• Fax or email discharge summaries and other treatment paperwork to aftercare resources
• Contact family and Treatment Consultant or referent to review aftercare plan
• Assist client with completion of exit survey
• Complete Client Aftercare Planning, which includes: • Develop aftercare plan with client
• Research aftercare treatment options for client
• Locate transitional housing if needed
• Locate AA/NA meetings in client’s home area
• Obtain required Return to Work signatures for client
• Fax or email discharge summaries and other treatment paperwork to aftercare resources
• Contact family and Treatment Consultant or referent to review aftercare plan
• Assist client with completion of exit survey
• Complete documentation in online system, copies of medical and clinical professional’s notes, and any MAR requirements in support of the Therapist.
• Facilitate community meetings and coordinate outside passes.
• Contact and correspond with authorized outside agencies and/or authorities regarding client’s admission as required.
• Coordinate with the business office regarding any related items for client such as payment for services, other amenities, or other payment or administrative issues.
• Coordinate airfare or other transportation prior to discharge.
• Aid families when discharged clients relapse and/or struggling.
• Attend daily clinical staff meetings as required.
Qualifications
Education/Experience:
• Bachelor's Degree preferred
• 2 years experience in the addictive illness, substance abuse, and/or recovery field is preferred.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
Physical Requirements
“AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws”
• Ability to sit, use hands and fingers, talk or hear, and smell continually.  Ability to stand, walk and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally.
• Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.
• Close vision required to see computer monitor, read documents, and operate copy and fax machine.  Distance vision required to drive an automobile, if driving is a requirement of the job.
• Work environment is indoors and climate controlled.  Occasionally exposed to outdoor weather conditions.
• Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving light traffic.
American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
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