Medical Scheduler
Springs Medical Lab
25 reviews
-
Owensboro, KY 42303
$14 - $17 an hour
Springs Medical Lab
25 reviews
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Job Requirements/Duties Expected:
§ Take or respond to telephone calls promptly to establish or confirm patients’ appointments
§ Pays attention to details regarding Patients needs and questions during phone calls
§ Practices HIPPA compliance regulations
§ Responsible for the scheduling of patient appointments for blood, urine, stool, Covid collections
§ Responsible for documentation for any patients scheduling in the electronic medical record
§ Responsible for collecting existing and new patient insurance information for insurance verification purpose
§ Provide support in maintaining and updating patient Information addresses and Phone numbers
§ Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data
§ Utilize appropriate schedule codes in scheduling office
§ Communicate with patients regarding blood/ specimen’s work procedures
§ Confirm that patients have proper understanding of test collections
§ Carry out pre-procedure phone calls and confirm appointment times with patients via telephone
§ Ensure suitable follow-up appointments with providers if patients are not available and not returning calls
§ Provide support to other members of the department as needed be a strong Team Player
§ Keeps work area clean and need and free from clutter
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