THE OPPORTUNITY
We are currently searching for a competitive, self-motivated and enthusiastic team member to work within our Tampa office. The ability to work in a high-energy, fast-paced environment is essential. The Pharmacy Systems Technician is responsible for assisting our Clinical Pharmacist with the facilitation of engagement in a collaborative healthcare model that strives to improve patient health outcomes and optimal pharmacy utilization.
Primary Responsibilities:
• Work with the health services team in processing functions for various pharmacy programs while successfully maintaining KPIs
• Navigate across multiple technology systems to respond to questions or to provide specific medication details / clinical information
• Receive incoming calls from members or providers; conduct outgoing calls as needed to provide follow - up or consultation such as prior authorization requirements, drug drug interactions, medication adherence, alternative therapies etc.
• Educate provider consultants on pharmacy related communications to physicians
• Partner with others to gather additional information and / or to interpret clinical guidelines; act as a resource for others
Required Qualifications
• High School Diploma / GED (or higher) or equivalent work experience
• 6+ months of healthcare industry experience (examples: pharmacy, health insurance, medical office, etc)
• Pharmacy Technician licensing and registration in Florida REQUIRED
• Proficiency with computer and Windows PC applications including ability to navigate and learn new and complex computer system applications
• Availability to work Monday - Friday for an 8 hour shift between 7 a.m. - 7 p.m.
COMPENSATION & BENEFITS
• Base salary with bonus potential
• Medical, dental, vision, disability and life
• 401k, with employer match
• Paid time off
• Paid holidays
Experienced Employment Type: Full-Time