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Clinical Consultant

Hill-Rom

Location: United States-Florida-Tampa,United States-Florida-Jacksonville
Type: Non-Remote
Posted on: January 6, 2021
This job is no longer available from the source.
Submission for the position: Clinical Consultant - (Job Number: 20125097)
https://hillrom.taleo.net/careersection/jobdetail.ftl?job=20125097&lang=en
Clinical Consultant
Hillrom is a $2.9B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, surgical products and information technology solutions. Hillrom's comprehensive product and service offerings are used by health care providers across the health care continuum and around the world in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care.
JOB SUMMARY:
The clinical consultant provides clinical and application support for both customers and internal sales force related to the Hillrom vital sign and cardiology product line delivered in a hospital or clinic setting.  The clinical consultant ensures educational programs meet corporate and customer goals and acts as a liaison between Hillrom protocol and their customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Work directly with sales team during the sales cycle and participate in presales activities (onsite meetings, conference calls, demonstrations, etc.) and clinical evaluations
• Provide clinical assistance and customer training in regard to intended use of the vitals and cardiology product lines and conduct post-training follow-up with customer.
• Provide account management support by identifying potential or actual customer complaints/issues and act as a liaison between sales team and customer to reach problem resolution
• Identify training needs within the sales force and work directly with marketing teams to develop training plans and provide new or refresh training where necessary
• Identify needs and gather customer suggestions for product enhancements and collaborate with business and project management in making product enhancement recommendations.
• Maintain detailed records of training and customer communication, providing updates to Salesforce.com and clinical manager.
• Participate in clinical on-call program which requires employee to support customers for clinical calls on a one-week rotational basis (Mon-Fri)
• Ability to travel 80% to hospital and clinical settings, overnights requited.
• Other duties may be assigned.
EDUCATION AND EXPERIENCE:
• BSN or higher degree
• Minimum of two years in critical care, emergency department, post-anesthesia, telemetry unit, or other related health practice
• Experience as an educator in training medical and non-medical personnel, either through formal staff development or preceptor program
• Possesses knowledge of cardiac arrhythmia, hemodynamic, pulmonary artery, and cardiac output monitoring          .
QUALIFICATIONS AND SKILLS:
• Excellent oral, written, interpersonal, and presentation skills
• Excellent organization skills
• Experience as an educator or public speaker
• Proficient in Microsoft Office, including Word, Excel, and PowerPoint applications
• Proven ability to build relationships with people easily yet work independently and be self-motivated
Hillrom is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity
United States-Florida-Tampa
United States-Florida-Jacksonville
Yes, 75 % of the Time
Schedule: Full-time Location(s): United States-Florida-Tampa Travel: Yes, 75 % of the Time