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Bilingual Call Center Agent

ABC AUTOS INC

Location: Tampa, FL 33604 (Seminole Heights area)
Type: Full-Time, Non-Remote
Posted on: December 1, 2020
This job is no longer available from the source.
Bilingual Call Center Agent
ABC AUTOS INC
-
Tampa, FL 33604
From $33,000 a year
Responded to 51-74% of applications in the past 30 days, typically within 3 days.
Calling all candidates and automotive fans! ABC Auto is actively looking for a motivated Bilingual Call Center Agent to join its team Are you #ReadyToWork?
Demonstrating a passion for sales, up-selling and quality customer satisfaction is preferred for this position. Experience in high volume calling is also a bonus.
As a Call Center Agent, you will be responsible for handling scripted inbound/outbound calls and setting appointments for members of the sales team. If you consider yourself high energy and determined to exceed goals, this would be a great opportunity for you! Please review the responsibilities below and apply!
Job Responsibilities for Bilingual Call Center Agent
• Ability to execute outbound calls and follow-ups with customers who have already visited the dealership
• Manage and ensure that sales inquiries are answered in a timely manner
• Ensure that calls, emails and chats are not only professional, but delivered according to script
• Confirm both existing and new appointments
• Reschedule missed appointments
Qualifications, Skills and Requirements for Bilingual Call Center Agent
• Candidates must be Bilingual
• Must be motivated by exceeding goals (quotas)
• 1+ years of call center experience and/or customer service is preferred
• Must feel comfortable with up-selling and potential push-back
• Strong verbal and written communication skills
• Passionate for the automotive industry
• Must be willing to work full-time, which may include rotating Saturdays
• High energy and confident- “Go-getter personality!” an individual who “Will not take NO for an answer”
• Proficient computer skills
• Must be willing to submit to and pass a background check
Additional Information:
Competitive hourly wage + bonus structure. Benefits include medical, dental, vision. Employees are eligible for 401K + match. Waiting period may apply. Candidates will be contacted directly by a recruiter from Proactive Dealer Solutions.
Job Type: Full-time
Pay: From $33,000.00 per year
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Experience:
• Call center: 2 years (Preferred)
• Sales: 2 years (Preferred)
Language:
• English & Spanish (Preferred)
Benefit Conditions:
• Waiting period may apply
Work Remotely:
• No