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Office Manager

Newsom Eye and Laser Center

Location: Tampa, FL 33609 (Courier City area)
Type: Full-Time, Non-Remote
Posted on: December 4, 2020
This job is no longer available from the source.
Office Manager
Newsom Eye and Laser Center
21 reviews
-
Tampa, FL 33609
$45,000 - $50,000 a year
Newsom Eye and Laser Center
21 reviews
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Ophthalmic Office Manager
Newsom Eye, an Ophthalmic health care provider in the Tampa Bay area, has an opening for a full time Office Manager in our Tampa facility. This individual is responsible for the day-to-day operational functions of the Front Office and Clinic, guaranteeing that our exceptional customer service standards are met.
Job Duties:
• Train and supervise front office staff, establishing a high performance team that is efficient, knowledgeable, service-oriented, and shares responsibility for attaining the goals of the practice.
• Coordinate with Clinic Leader to ensure smooth flow and efficiency from check-in to checkout.
• Present concerns with daily clinical schedule to Leaders, proposing solutions to any scheduling challenges and reporting on no-shows.
• Prepare weekly status report regarding front office performance, proposing solutions to any challenges being faced.
• Handle difficult patient situations.
• Oversee check-in, check-out, patient schedule, dictations and non-clinical inventory.
• Create weekly schedule for front office and provide back-up during absences
• Oversee end of day checklist, ensuring staff completes closing tasks including preparation of daily deposits, change orders, credit card transaction receipts, and cash drawers.
• Receive all front office requests for time off, making notes in practice calendar.
• Manage disciplinary process, including keeping appropriate documentation and partnering with Human Resources for solutions.
• Provide leadership, guidance, and expertise to all staff members.
• Effectively communicates departmental activities to the entire staff, i.e. notify staff of physician schedule: vacations, meetings, etc.
• Any other duties as assigned by Director of Operations and/or Senior Leader.
Minimum Requirements:
• Must have 3-5 years management experience in a medical group practice.
• Must have successful track record leading a team, and providing effective training.
• Must have a working knowledge of Medicare, Medicaid and commercial insurance.
• Excellent customer service and communication skills.
Essential Skills & Abilities:
· Ability to direct and manage the day-to-day aspects of the business side of the clinical practice, including patient scheduling, collecting fees, and providing financial counseling to patients in efforts to schedule surgical procedures (to include payment plans and other special financial arrangements).
· Ability to manage multiple tasks simultaneously with minimal effort.
· Role model for following instructions and conforming to office protocol.
· Ability to triage complicated situations, analytical problem-solving skills.
· Strong organization skills with attention to detail.
· Promotes a respectful, team player office environment.
· Poise and ability to remain calm and organized under pressure.
· Energetic, positive attitude is vital in this extremely fast paced environment.
· Core knowledge of practice management system a plus.
This is a full time, salaried position with a full benefit package.
Job Type: Full-time
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Education:
• High school or equivalent (Preferred)
Experience:
• QuickBooks: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
Work Location:
• One location
Company's website:
• www.newsomeye.com
Benefit Conditions:
• Waiting period may apply
• Only full-time employees eligible
Work Remotely:
• No
COVID-19 Precaution(s):
• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place