Position Summary
Responsible for maintenance support tasks on the Animal Care, Animal Health and Horticulture teams including (but not limited to) pressure washing, cleaning acrylic windows, squeegeeing, chopping food, washing dishes, doing laundry, emptying garbage and picking up trash.  Exact tasks performed would be determined by daily needs and assigned by departmental managers.
Essential Position Functions
• Performs daily maintenance duties according to Animal Care and Health standard operating procedures including, but not limited to, cleaning, food preparation and simple repairs.
• Maintains operating efficiency by seeking additional duties when assigned duties are completed.
• Cleans service and backup areas
• Promptly reports any animal injury, illness or abnormal behavior to the Curatorial team to ensure the highest standards for all animals
• Participates in meetings with managers and staff
Secondary Position Functions
• Understands the interpersonal skills that embody The Florida Aquarium’s values of trust, respect and excellence
• Maintains supplies and equipment necessary for the performance of duties
• Works with volunteers and interns within scope of position
• Delivers extraordinary customer service to all aquarium guests and internal customers, especially Animal Care and Health volunteers.
• Other duties as assigned.
Education Requirements and Technical Skills
• High School Diploma or GED equivalent preferred
• Experience with power tools preferred
• Must be available to work a flexible schedule, including weekends and holidays as needed. Early mornings required. Work schedule is subject to change for various events, trainings and needs of the department.
• Must have reliable transportation
Competencies
• Professional/Technical Knowledge and Competency – Remains current on developments in the field within and outside the organization; maintains proficiencies.
• Interpersonal Skills/Teamwork – Demonstrates the ability to work collaboratively within a team and across departments for organizational success.   Demonstrates a positive attitude and initiative, seeks to understand before being understood.  Fosters a positive, supportive and encouraging work environment.   Demonstrates respect for other’s opinions, trusts in their abilities and recognizes their contributions.
• Customer Focus – Demonstrates courtesy, cooperation and friendliness with staff, volunteers, and customers.  Actively listens, anticipates and evaluates the customer’s needs.  Ensures that customer satisfaction is a priority in all areas of responsibility.  Actively engages our customers while fulfilling job responsibilities.
• Initiative -   Takes initiate to achieve goals; asserting oneself to support others in the achievement of their goals; originating action rather than responding only to the actions of others; anticipating the needs of both internal and external constituencies.
• Judgement – Deciding on and committing to an action on the examination of facts at hand; finding creative solution to situations and opportunities that arise; taking strategic risks when necessary.
• Integrity and trust --- Maintaining social, ethical, organizational values and norms: building trust and confidence with the staff and with internal and external customers; respecting the confidentiality of personal and proprietary information
• Concern for Detail — Pays attention to every portion of any task, down to the smallest item
• Quality – Upholding standards beyond what is required; inspiring staff to maintain and initiate high standards of excellence in their work efforts.
Typical Physical Requirements
• Sitting - Occasionally
• Standing (up to 6 hours per day)
• Walking (up 6 hours per day)
• Bending/Stooping — Frequently
• Squatting — Frequently
• Crawling — Occasionally
• Climbing heights (12’) — Frequently
• Reaching above shoulders — Frequently
• Crouching — Occasionally
• Kneeling — Frequently
• Balancing — Frequently
• Pushing/Pulling — Frequently
• Carrying (up to 70 lbs.) — Occasionally
• Lifting (up to 70 lbs.) — Occasionally
• Using hands for repetitive movements — fine manipulating
• More than normal talking
• Flexibility in working weekends
• Flexibility in working holidays
• Daily contact with a living collection of plants and animals in a central Florida climate
• Ability to work outdoors for extended lengths of time
• Exposure to marked changes in temperature and humidity
• Exposure to dust, fumes and gases
• Exposure to salt water