Customer Service Representative Openings!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.
How you will make an impact
•   Receiving and placing telephone calls
•   Performs full service banking transactions in compliance with legal requirements and bank policies and procedures
•   Provides accurate, friendly customer service in a timely fashion
•   Performs functions including handling cash and other daily transactions.
•   Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns
•   Maintains currency and coin under prescribed limits
•   Adheres to bank security policies and maintains confidentiality of bank records and client information •   Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
•   Excellent verbal, written, and social communication skills
•   Ability to interact effectively with internal and external partners and clients/customers
•   Advanced Microsoft Office skills
•   Ability to navigate multiple computer systems, applications, and utilize search tools to find information
•   Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! $13-$17 per Hourly Employment Type: Temporary