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Merchant Services is investing in a global leadership position in the rapidly evolving payments landscape with an aggressive transformation agenda. This multiyear firm-wide strategy will build customer-centric payments solutions for business clients. It’s a unique opportunity to build a modern product suite on a cloud based, big data platform at an enterprise scale. In addition, the agile operating model will co-locate product owners, designers, and engineers to rapidly bring-to market new product features. As a result, this transformation team will leverage the power of the firm to help clients expand globally with speed, efficiency, and innovation.
The Product Owner – Account Updater, optimization and risk solutions will build and maintain roadmap for solutions with responsibility to follow through on execution on global scale. Person should have the ability to work efficiently with technology partners focusing on building a suite of APIs and services. Helping to build global solutions for merchants to optimize payment processing. Role requires being a leader in driving payment flow optimization through utilizing account updater services and providing efficient authorization strategies to merchant payment processing.
Secure and easy to work with payment experience for our clients is top of mind, and person in this role needs to be able to create and drive approaches that help our Clients to achieve both. Services are enabled and consumed via a comprehensive developer portal, alongside other related APIs from across JPMorgan Chase.
The client experience of doing business with Merchant Services rests largely with ease to use services, and simple integrations. Building these solutions and services requires collaboration with Clients and their representatives to ensure we’re delivering valuable services in a timely manner.
Come help us build the future of trusted payments and delight our customers!
Responsibilities:
·         Drive Design and build process for application interfaces that meet client needs, delivered through a firm wide developer portal.
·         Drive global product delivery and experience
·         Drive client experience through APIs interfaces, enhance client experience and create new business opportunities
·         Drive initiatives for payment optimization and new payment processing services
·         Ensure completeness and quality of services delivered in a scalable fashion, working with Product Owners in other areas for a cohesive client experience.
·         Supporting artefacts for easy consumption, including documentation, use cases and examples
·         Contribute to the financial success of product outcome, involved in pricing strategy for product/services.
·         Support for internal teams for products covered, including training and artefacts
Requirements:
·         Bachelor’s degree required; Master’s degree preferred
·         Passion for delivering business value by creating excellent products
·         7+ yrs. experience in working with APIs
·         7+ yrs. experience in payments including acquiring/acceptance/payment processing and/or digital payments
·         Talent for communication of complex business topics
·         Demonstrated ability to drive business results while meeting strict controls and compliance requirements
·         Ability to drive continuous improvement through an agile framework
·         Experience participating in agile delivery
·         Knowledge in account updater solution with payment processing optimization
·         Strong analytical and problem-solving skills
·         Positive and proactive
·         Excellent time management and prioritization skill
Preferences
·         Experience of scalable federated development platforms
·         Interest in User Experience and Design Thinking
·         Experience in writing and executing Agile stories
RequisitionType Professional JobSchedule Full time