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Support Service Specialist

Inspired Living

Location: Tampa, FL 33634 (Tampa International Airport Area area)
Type: Non-Remote
Posted on: November 25, 2020
This job is no longer available from the source.
Support Service Specialist
Inspired Living
78 reviews
-
Tampa, FL 33634
Inspired Living
78 reviews
Read what people are saying about working here.
Are you looking for a career where you improve the life of others?
Do you want to join a company that is mission oriented, with a great culture built around helping our residents and families?
Summary/Objective
As a Support Service Specialist at Validus Senior Living, you will be primarily responsible for billing and collection support for our network of communities. As a member of the Support Services team, you will also handle basic Medicaid billing processes, as well as additional Payroll duties as assigned.
Essential Functions
• Assist our residents and families with basic billing questions thru payment portal, processing of billing statements, data entry of ancillary services, etc.
• Provide support to families’ inquiries on daily basis thru email communication
• Support our communities by daily monitoring of overdue accounts, run monthly aging reports, and other applicable reports as requested
• Billing and follow up of Assisted Living Medicaid claims
• Handling deposits and other financial duties as assigned
• Formatting and sending collection letters for past due accounts
• Make collection calls
• Basic payroll functions as assigned
Required Qualifications
• Baseline knowledge of Medicaid billing preferred
• Responsible for working EOBs and Remittance Advice for Medicaid, data entry of claims, as well as correct, appeal, and rebill outstanding insurance receivables
• Detailed oriented, ability to work at a fast pace with high level of accuracy
• Providing weekly status updates
• Must be computer literate including Excel spreadsheets, MS Outlook, Word, Power Point
• Strong verbal and writing aptitude a must for daily correspondence
• Excellent customer service skills and “how can I help” attitude
• Preferred knowledge of Yardi, Point Click Care, and Paycom
Validus Senior Living is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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