Submission for the position: Mortgage Support Analyst 2 - (Job Number: 200019983)
https://usbank.taleo.net/careersection/jobdetail.ftl?job=200019983&lang=en
Mortgage Support Analyst 2
Responsible for performing the activities required to provide support to Mortgage personnel for operational issues and inquiries. Analyzes, develops, recommends, and communicates policies and procedures affecting the Mortgage business line. Interfaces with other internal departments and vendors to help ensure operational soundness and system compatibility. Provides overall problem resolution for operational and system issues.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five or more years of mortgage experience
- Minimum of two years as a Mortgage Support Analyst 1 or equivalent
Preferred Skills/Experience
- Thorough knowledge of Bank’s operational policies, procedures, products, and services
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proven customer service/relations skills
- Strong interpersonal, verbal and written communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Customer Service / Call Center
Kentucky-KY-Owensboro
1st - Daytime
Location(s): Kentucky-KY-Owensboro 1st - Daytime Travel: No