JOB DESCRIPTION
Role / Tier: Service Desk Lead/ Manager
Key responsibility:
• Troubleshooting of applications.
• Should have worked in an application helpdesk (or) Service Desk with end to end troubleshooting responsibilities
• Excellent written oral communication skills.
• Logical troubleshooting skills.
• Preference for candidates who Good have worked in a global outsourcing environment or in a MNC in India.
• Preference for accent neutralized ITIL certified resources.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.