• Functions/acts as a work leader in the Support Services department to coordinate workflow in one or more of the following areas: Technical Services, Accessioning, Specimen Management and Referrals, data entry, results transmissions, customer services, switchboard, and administration.
- Responsible for reviewing and assigning work.
- Researches, troubleshoots, and follows-up on customer inquiries and problems.
- Troubleshoots and assists department employees in resolving problems.
- Keeps supervisor informed.
- Trains employees.
- Performs administrative duties as assigned by Supervisor.
- Knowledge of office equipment and computer experience required.
- Thorough knowledge of Customer Services procedures and operations.
Requirements
License/Certification/Education:
- Requires a High School Diploma or equivalent and 3+ years of applicable experience.
- Normally requires a Valid Driver's License along with a clean driving record.
Shift
3
Schedule
Monday - Friday, 8:00pm - 4:30am Rotating weekends
Mid Level Employment Type: OTHER