Full Time
Service Desk Coordinator
Location: Tampa, FL
Start Date: Dec 15, 2020
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Job Description:
Service Desk Coordinator
We are seeking a Service Desk Coordinator to greet and process all incoming/outgoing customers, monitor customer flow, answer telephone, schedule and confirm customer appointments, and process insurance information.
Requirements:
• 1-3 years of related experience within a similar office environment
• 1 + yearscustomer service experience
• High school degree/GED required; AA or BA/BS in related field desired
• Proficiency in utilization of automated equipment and systems
• Strong communication skills
• Ability to multi-task, manage priorities and ensure customer commitments/deadlines are met in a fast paced, progressive environment
• Help to maintain high level of office cleanliness per Covid protocol
Id: 20-01657