Global Financial Firm located in Tampa, FL has an immediate contract opportunity for an experienced P roduction support
"This role is currently work-from-home and will move to the office environment after the COVID-19 restrictions are lifted.” must have reliable internet, computer and android or iphone for remote access
LATAM AML support
- Skills required
3 or more years of application support experience.
English language knowledge.
Advanced analytical skills
Experience in UNIX/Linux systems
Experience in SQL and PL/SQL
Experience in Shell Scripting
- Role responsibilities
Perform complex analysis on data to ensure that CDW is behaving according to the defined business rules. Data analysis, data querying joining several tables, understanding different flows and feeds (multiple local processors, different rules by processor and country, processing in CDW, flow to Mantas), code analysis to look for filtering rules, exceptions, etc.
Support the IMR process by creating and maintaining Impact Assessment Documents (IAD)
Ensure availability of the frontends and batch processes.
Accomplish the SLA of batch processes
Be responsible of the resolution of the incidents related to CDW or applications dependent on CDW.
Maintain UAT and Production environments
Provide support to execute processes in UAT and coordinate the promotion into production
Collaborate with development team so as to analyze / suggest improvements.
Be the owner of the problems in production until its final resolution
Escalate issues accordingly Employment Type: CONTRACTOR