Job Description
Supv Anatomic Path Support (Customer Service/TIQ)- Tampa, Florida - Monday-Friday - fluid based on business needs
Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we’re creating the lab of the future – an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.
JOB RESPONSIBILITIES:
• Provide direction and monitoring of workflow to meet deadlines and assure departmental coverage
• Develop departmental policies/procedures and maintains these in written format
• Provide feedback to employees via PD&R process, daily feedback, corrective actions and mentoring
• Knowledge of all area of histology and cytology support functions and able to perform proficiently as needed
• Identify and resolve all employee/client issues
• Responsible for scheduling of time off/breaks/lunches
• May supervise transcription area
• Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TIQ/TNRP, reflex tests and custom panels
• Responsible for orientation and training of newly hired employees
• Able to perform all AP Support Specialist, AP Resolution Specialist and other support functions, as needed
• All other duties as assigned
JOB REQUIREMENTS:
• High School Education or equivalent; A. S. degree preferred
• Strong knowledge of basic computer functions and Quest LIS
• Strong problem solving and leadership skills
• Excellent organizational, collaborative and verbal/written communication skills
• Ability to work in a laboratory environment
• Must have a thorough knowledge of client services, TIQ/TNRP, cytology and histology support functions
• Knowledge of medical terminology
• 3-6 years related experience
1. High School Education or equivalent; A. S. degree preferred 2. Strong knowledge of basic computer functions and Quest LIS 3. Strong problem solving and leadership skills 4. Excellent organizational, collaborative and verbal/written communication skills 5. Ability to work in a laboratory environment 6. Must have a thorough knowledge of client services, TIQ/TNRP, cytology and histology support functions 7. Knowledge of medical terminology 8. 3-6 years related experience 3 to 6 years experience. Employment Type: Full-Time