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Application Administrator

Ashley

Location: Tampa, Florida
Type: Non-Remote
Posted on: November 19, 2020
This job is no longer available from the source.
Summary
The Smartsheet Application Administrator has the opportunity to work with people across the enterprise to configur e , imple ment, and maintain Smartsheet business solutions that will have a direct impact on team performance . This position will serve as an expert resource for our Smartsheet power user community as well as provide training and support for our portfolio and project teams that use Smartsheet.
Primary Job Functions
This section describes the primary /essential responsibilities that this job performs.
• Perform system configurations, testing, and deployment.
• Understand the core features and functionality of Smartsheet and apply them to business problems and opportunities .
• Ensure the delivery of the highest possible value to the business by aligning with their vision and goal for the solution.
• Proactively communicate and collaborate with business partners to elicit and analyze requirements.
• Collaborate with subject matter experts to analyze tradeoffs between usability and performance needs.
• Suggest best practices and opportunities for improvement through automation.
• Troubleshoot and resolve issues impacting Ashley Furniture’s Smartsheet user community within the agreed time to recovery.
• Lead the research and resolution efforts.
• Continually develop expertise on the system and integrated technolog ies .
• React to change productively, communicate effectively and handle other essential assigned tasks.
• Provide knowledgebase documentation on the configuration of the application.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
Job Qualifications
Education:
• Associates Degree in Information Systems , Comp uter Science , Business, or related field, Required
Experience :
• 1- 3 years of practical experience, Required
• 1-3 years of project management experience a plus
Licenses or Certifications
• Smartsheet Certification is a plus
Knowledge, Skills and Abilities
• Knowledge of Smartsheet Administration is a plus
• K nowledge of Microsoft and other industry technologies
• K nowledge of standard reporting, data analytics and dashboarding
• Application Support and Performance Monitoring experience
• Effective time management and organizational skills
• Work independently as well as in a team environment
• Analytical and problem-solving skills
• Maintain confidentiality
• Working knowledge of Continuous Improvement
• Handle multiple projects simultaneously within established time constraints
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Search Firm Representatives Please Read Carefully:
Ashley Furniture Industries, Inc., is not accepting unsolicited assistance from search firms for this employment opportunity unless an agreement is in place. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Ashley Furniture via email, the Internet or in any form and/or method without a valid search agreement in place for this position will be deemed the sole property of Ashley Furniture. No fee will be paid in the event the candidate is hired by Ashley Furniture as a result of the referral or through other means.