Snider Fleet Solutions provides tire & mechanical services for the trucking industry. We have an immediate opening for an Administrative Specialist to work out of our Tampa, FL location. This is a permanent, direct hire position with all applicable benefits being offered.
Job Description
Will serve as the first point of contact for Snider Fleet Solutions customers and vendors. Will be professional and courteous in all encounters. Must be a team player.
Duties and Responsibilities Job duties will include the following. Other duties may be assigned.
Responsibilities
• Learn and be able to speak about Snider Fleet Solutions products and services.
• Daily billing of invoices, processing AP invoices per the Snider Fleet Solutions process.
• Learn and use our “Fleetsmart” customer tracking system.
• Handle calls from customers and vendors as it pertains to AP/AR.
• Assist in the monthly inventory process.
• Provide product and service information to customers both on the phone and in person.
Duties
• Field all incoming calls providing excellent customer service.
• Display proper phone etiquette.
• Service customers both via phone and in person.
• Route service calls.
• Quote prices and provide product information.
• Fill in in other areas as needed.
Qualifications
• Education or Experience:
• High school diploma or equivalent.
• 2-3 years of administrative experience
• Proficient with all Microsoft Applications (Outlook, Word, Excel, Power Point etc.)
• Familiarity with Paylocity is a plus.
• AS400 software experience is strongly preferred, but not required
• Previous office experience within the tire/mechanical industry is preferred  but not required
• Skills:
• Excellent customer service skills
• Quick learner able to grasp new concepts easily.
• Abilities:
• Ability to interact with all levels within the organization and client base.
• Ability to think on ones feet and react quickly to customer needs.
• Ability to work in a fast paced environment.
Working conditions
Work will be in the local branch office environment. This will be at a commercial truck service and/ or tire center. The employee is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate.