Job Description REQUIRED:  Strong in SQL Scripting , Linux Commands.  Requirements/Skill
•    Identify, diagnose, and resolve software issues reported by customers
•    Install and maintain software and provide assistance with configuring system software
•    Provide one on one assistance to the end user regarding the technical flaw, either by trouble ticket, phone, email, or in person
•    Coordinate with the third party vendor for timely repair of the system under the maintenance agreement warranty
•    Manage user access requests and ensure Verizon audit policies are performed regularly
•    Assist with system design and software testing to prevent technical breakdowns in future
•    Document Bugs and Application Issues
Employment Type: Full-Time