Associate Commercial Escrow Assistant
Job Family: Escrow
Requisition Number: R018856
Work Location: Tampa , FL
Employment Category: Full Time – Regular
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Company Summary
Join our team! First American’s National Commercial Services division provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company’s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com
Job Summary
Provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings.
Essential Functions
• Performs  general office clerical duties
• Proficient Customer service skills.
• Work closely with Escrow and Underwriter as directed.
• Compliance with Corporate and NCS policies and procedures, including wire fraud training.
• Learn and understand the basic concepts of transactional accounting
• Learn and become efficient with communicating and working with our outside partners and title vendors.
• Engage and demonstrate a desire to further knowledge by participating and taking advantage of all training classes, presentations, on line materials available through Teach Me and FA Live.
Knowledge and Skills/Technology Used
• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills
Typical Education
• High School diploma or equivalent
Typical Range of Experience
• Entry-level position that requires experience dealing with the general public or office environment for one year.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.
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