JOB DESCRIPTION
Role / Tier: Service Desk Technicians
Key responsibility:
Service Desk Technicians.
Responsible for remote Service Desk escalated support of voice, data, and videGoodproducts and services., Troubleshooting of routing and switching of all voice and data traffic on the network tGoodensure least cost routing and efficient utilization of the network., Prefernce for candidates on in, implementation, and maintenance of a comprehensive network monitoring strategy for Voice, Data, and VideGoodnetworks IP Schema, Good Communiction Skills, Manages performance and development of team members and collboration with first level service desk, , Preference for candidates with experinence in indusry certified certifcations,
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.