Customer Support Administrator
QuiAri
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Brandon, FL 33510
CUSTOMER SUPPORT ADMINISTRATOR
Want to be part of the next big thing in the health and wellness industry? QuiAri (pronounced key-R-ee) has launched their global marketing company with groundbreaking products featuring the world’s new number 1 superfruit, the maqui berry.
We are looking for an enthusiastic full-time Customer Support Administrator with outstanding communications skills to assist QuiAri Consumers and Operations with a variety of administrative needs.
RESPONSIBILITIES
• Serve as a friendly, invaluable resource for Promoters and Customers by answering questions and educating consumers about the QuiAri brand
• Quickly respond to calls and emails in a polite, professional manner
• Be a policy & procedures guru! You will be one of our go-to people for any questions about our corporate protocols
• Help processing orders, returns, & refunds
• Assist with compliance regulation
QUALIFICATIONS
• Associate Degree required
• 3+ years of Customer Support experience
• Proficiency in a Windows (Word, Excel, Outlook) operating environment with strong typing ability
• Excellent interpersonal, verbal and written communication skills
• Be a team player - ability to collaborate with others to accomplish goals
• Demonstrated problem-solving ability
• Ability to “think on feet” and function independently with minimal guidance/supervision
• Excellent organizational skills - be detail-oriented
• Ability to learn new tasks quickly
• Ability to prioritize and handle multiple tasks simultaneously, including a high call volume
• Self-motivated, self-starter and self-assured. Flexible work schedule, including evening and weekend hours, as needed
• Ability to proactively anticipate needs and make recommendations to meet those needs.
• Identify and assess departmental/individual training needs and take the necessary steps to keep abreast of products and services, as well as enhancements and upgrades
• Ability to act with a sense of urgency within a fast paced environment
• Ability to be resilient, positive, and focused
• Must be able to work on-site at our Brandon, FL office
Salary is commensurate with experience:
QuiAri offers a competitive compensation package that includes Competitive Salary, Medical, Vision, and Dental Insurance. Paid Vacations and Paid Holidays.
This is an exciting time for our QuiAri. We are seeking a highly qualified person to as a Customer Support Administrator. Are you ready to help take the QuiAri brand to the next level? We’d love to hear from you! Please submit your resume and cover letter for consideration.
www.quiari.com
Job Type: Full-time
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday