Kforce has a client seeking an Enterprise Search Product Manager - Decisiv in Tampa, FL. The ES product manager is responsible for the strategy, administration and management of Firm's global enterprise search system, with the goal of supporting and accelerating the practice and business of law at the Firm. Responsibilities:
• Set Search strategy and direction for the Firm
• Assume ownership of the product to plan, implement and manage
• Represent the value-add of the product to Firm leadership
• Manage vendor relationships and keep abreast of new industry trends in legal Enterprise Search to address current needs, as well as to anticipate future growth and opportunities
• Collaborate with users to determine how the system/applicaiton is meeting their needs and engage with Firm leaders, identify and prioritize opportunities to enhance or expand the search technologies and to collaborate with other KM and Firm solutions
• Ensure the system is maintained, monitored and administered properly and that users receive adequate training and support by in-house IT staff and external consultants, meeting targets for uptime and availability
• Ensure system continues to grow and develop through a release cycle to ensure timely delivery of features and functionality that reflect the firm's strategic business goals and priorities
• Maintain compliance with all applicable data privacy regulations and policies
• Engage with legal and non-legal members of the Firm to promote use of the system through targeted discussions, business analysis, communications, presentations, and training
• Facilitate all required actions for meeting product satisfaction targets
• Proactive communication of product use with various technical and non-technical audiences
• Bachelor's degree in computer science/engineering or related area; Law degree optional but preferred
• At least five years of related product management or product support services
• At least five years of experience managing within a large law or professional services firm
• Experience with Decisiv Open Text search product is preferred
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.