Apex Systems, the second largest IT staffing firm, is looking to hire an
Executive Desktop Support Lead
12 month contract
If interested please email your most updated resume to App Dev & Data/ BI recruiter, Kelly Alexaitis via kalexaitis@apexsystems.com - thanks, details below!
Job purpose:
This individual will give concierge style Desktop Support service for the CEO along with 5 other high-level executives that all sit onsite. This is a large scale, all Azure, Microsoft 365 environment.
The ideal candidate will possess excellent customer service along with technical knowledge/ experience supporting a wide range of Microsoft products (Tier 2/3 Desktop Support Specialist that is hands-on and able to preform triage, troubleshoot and remediation). This individual will also need to have flexibility to provide support outside of normal business hours when needed
Must haves:
• Someone who is well versed in speaking with Executive C-Suite leaders and their admins.
• Technical skills and able to handle these high touch individuals
• Experience with Tier 2/3 Desktop Support and able to troubleshoot a wide variety of tickets for various products
• Ability to build strong relationships with executives
• Outstanding customer service skills and excellent soft skills
Nice to have:
• Previous experience with basic video conference support
Perks:
• Excellent exposure to multi-national support
• Stable company
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.