C14 - SVP, Global Risk Review Quality Assurance Senior Officer
The Quality Assurance (QA) Program provides an independent assessment of the activities of the Global Risk Review (GRR) organization.  The Senior QA Officer plays a critical role in ensuring that GRR is operating in accordance with their standards and this is achieved by the performance and communication of results of Quality Assurance Reviews.
Global Risk Review (GRR) provides independent, objective, reliable, valued and timely assurance to the Board of Directors and Committees of Citigroup and Citibank, NA, to the Citigroup Chief Risk Officer, the Citigroup Chief Credit Officer, senior management and regulators as to the effectiveness of credit, capital and collateral risk management and the ability of the Business and Independent Risk Management to identify, monitor, mitigate and control current and emerging risks through three independent review functions. In addition to the independent review functions, GRR includes the Global Credit Risk Officer Framework, Capital Planning Review and Challenge, and the Cross Business Review teams. Within GRR, the Quality Assurance (QA) function  provides an independent assessment of the activities of the independent review functions to ensure conformance with the standards outlined in their respective manuals and the GRR Charter.
The three independent review functions include:
• Fundamental Credit Risk (FCR)
• Confirmation of Basel Review and Analysis (COBRA)
• Collateral Risk Review (CRR)
The objective of the QA program is to establish and maintain a QA framework designed to ensure the highest quality work product throughout the groups governed by this program. This will be achieved through the evaluation of the governance activities and work performed by GRR through the performance of Quality Assurance Review (QARs). The QA program provides the Head of GRR with an independent assessment of the activities of GRR to confirm compliance with established standards.
The candidate for this position will perform and report results of QARs conducted in support of the QA Program. The GRR Senior QA Officer is a strategic professional within the QA Program that requires the candidate to have excellent communication skills to be able to interact at a senior level. Developed communication and diplomacy skills are required in order to guide, influence, and convince others. This position requires a self-starter who can work independently with minimal supervision.
Responsibilities
• Perform and distribute consistent and objective QAR assessments related to credit review, collateral review, and Basel review processes to ensure adherence to established standards
• Identify process enhancement opportunities or gaps when applicable
• Follow-up on corrective actions that were raised during QARs
• Perform sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
• Prepare quarterly management reporting
• Act as a change agent coaching staff in areas with noted deficiencies and sharing any observed best practices
• Create and update QAR templates
• Assist in managing the various GRR self-assessments (MCA)
Knowledge/Experience:
• 8+ years of audit experience as an Internal Auditor, External Auditor, Examiner, Loan Risk Reviewer or Quality Assurance Reviewer of non-IT related processes at an investment or large commercial bank
• Solid understanding of credit risk for both Wholesale and Consumer businesses
• Solid understanding of U.S. Basel Rules
• Knowledge of Citi's organization and systems preferred
Skills/Competencies:
• Exceptional written and verbal communication skills with the ability to communicate to audiences of varying levels of seniority
• Strong interpersonal skills with the ability to negotiate and interact with all levels of management and exert influence without direct authority
• Ability to effectively challenge others and maintain positive working relationships with employees subject to questioning of their work
• Strong attention to detail
• Ability to multi-task, prioritize work, and meet deadlines
• Solid analytical skills and ability to draw robust conclusions identifying root causes and trends
• A self-starter with proven ability to work independently under little supervision
• Proficient in Microsoft Office (Word, Excel, and PowerPoint)
• Microsoft Access skills a plus
• Strong organizational skills and adept at prioritizing workload
• Work well under pressure
• Demonstrate commitment and accountability
Qualifications:
• Bachelor’s degree or Master’s degree
• CPA or CIA licensed is preferred
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Job Family Group:
Risk Management
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Job Family:
Credit Review Risk Management
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Time Type:
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