_A note to applicants: U.S. Bank is closely monitoringthe spread of the novel corona virus, COVID-19 and taking a unified approach onrestrictions to minimize the impact on our employees and operations._ **_As a result, U.S. Bank hastemporarily placed a pause on in-person interviews and will offer our internaland external applicants video and/or phone alternatives._** _By taking this step, we are doing our part tohelp limit the spread of the virus. We are currently acceptingapplicants and conducting phone interviews for consideration. Our teamsare working together to practice social distancing within our branch locations,and our recruiting team will be happy to share more with you about steps we aretaking throughout our interview process._ Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customers unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch. Were looking for people who want more than just a job who want to make a difference in the communities where we live and work. Apply today and explore whats possible with a career at U.S. Bank. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. **Qualifications:** This active posting is for a Client Relationship Consultant role: Client Relationship Consultant 1, Client Relationship Consultant 2, Client Relationship Consultant 3 and Client Relationship Consultant 4 . Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level. **Client Relationship Consultant 1** Basic Qualifications - High school diploma or equivalent - One to three years of customer service experience - One to three years of sales experience Preferred Skills/Experience - Basic knowledge of retail product philosophy, policy, procedures, documentation and systems - Basic knowledge of all retail products and services - Proven customer service and interpersonal skills - Effective selling and referral skills - Strong mathematical, problem-solving, and negotiation skills - Strong verbal and written communication skills - Experience in the financial services industry preferred **Client Relationship Consultant 2** Basic Qualifications - High school diploma or equivalent - Three to four years of customer service experience - Three to four years of sales experience Preferred Skills/Experience - Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems - Thorough knowledge of all retail products and services - Proven customer service and interpersonal skills - Experience in participating in sales campaigns/promotions - Strong mathematical, problem-solving, and negotiation skills - Strong verbal and written communication skills - Experience in the financial services industry preferred - Experience assisting less experienced personnel **Client Relationship Consultant 3** Basic Qualifications - High school diploma or equivalent - Four to five years of customer service experience - Four to five years of sales experience Preferred Skills/Experience - Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems - Advanced knowledge of all retail products and services - Proven customer service and interpersonal skills - Experience in participating in sales campaigns/promotions - Strong mathematical, problem-solving, and negotiation skills - Strong verbal and written communication skills - Experience in the financial services industry preferred - Previous supervisory experience preferred **Client Relationship Consultant 4** Basic Qualifications - High school diploma or equivalent - Five or more years of customer service experience - Five or more years of sales experience Preferred Skills/Experience - Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems - Advanced knowledge of all retail products and services - Proven customer service and interpersonal skills - Experience in participating in sales campaigns/promotions - Strong mathematical, problem-solving, and negotiation skills - Strong verbal and written communication skills - Experience in the financial services industry preferred - Previous supervisory experience preferred **Job:** Branch Banking **Primary Location:** United States **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 200021150 U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
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• Human Resources
• Financial Services
• Sales / Business Development
• Customer Service
• Retail / Wholesale
• Legal