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Network Management- Oversight Assessment Analyst

JP Morgan Chase & Co

Location: Tampa, Florida
Type: Non-Remote
Posted on: November 9, 2020
This job is no longer available from the source.
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NETWORK MANAGEMENT- OVERSIGHT ASSESSMENT ANALYST
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. Our Operations teams manage and process our clients’ business, we develop innovative and secure services and solutions that meet our clients’ end-to-end needs.
They are aligned to our business and our regional footprint in more than 60 countries around the world; there are opportunities across our organization in Asset Management, Consumer & Community Banking, Commercial Banking, Corporate & Investment Bank and across our Corporate Functions.
As a member of the Operations team, you will help lead our clients’ business forward, while getting a behind-the-scenes look at how our own businesses run, you’ll work on implementing new ideas to improve and enhance our client services -driving increased productivity and efficiencies for our clients and the firm

Direct impact -Operations covers every line of business, from consumer banking to sales and trading.

Breaking down global barriers -Operational excellence is key to working across every time zone in every currency.

Strong foundation -Develop global solutions, collaborate with experts and learn skills you can apply anywhere.”
Network Management
J.P. Morgan’s Network Management is a global function within the Digital Platform Services (DPS), responsible for managing the Firm’s network of critical third party providers to meet the Firm’s requirements for Cash and Securities Services for its proprietary and client activities. These critical providers include Financial Market Infrastructures (Payment Systems, Central Counterparties, Securities Depositories and Cheque Clearing Systems) and Agent Banks (cash correspondent banks, partner banks and securities sub-custodians and clearing banks).
Network Management leverage the standards of the Firm’s Third Party Oversight (TPO) program to select, maintain and exit Financial Market Infrastructures (FMIs) and Agent Banks in scope, thereby meeting the Firm’s regulatory requirement to manage critical third parties as well as the Firm’s standards and client expectations. In doing so, Network Management support and works closely with all the Lines of Business (LOBs) across the Firm.
Within Network Management, Oversight Assessment is responsible for management and oversight of the TPO process for Agent Banks and FMIs globally. In addition to overseeing the end-to-end oversight process, the team is undertaking joint responsibility to perform Operational Due-diligence of the Agent Banks and FMIs along with the NM. This will involve Due Diligence Questionnaire (DDQ) assessments, evaluation, risk identification and risk management. The team is also responsible to provide Regulatory reporting within Network Management via the Final Assessment Report (FAR) on all Agent Bank and FMI relationships. This report takes information on provider’s various risks which include IT risk assessments by SAS (Supplier Assurance Services); the LOB Resiliency plans; Network Performance Management (NPM), Credit and Country Risk; Legal; MIS on activity and costs and details from the Network Management due diligence process.
Opportunity – Oversight Assessment
The Oversight Assessment team establishes and executes on procedures in support of the due diligence and oversight processes of the management of network agent banks. As a member of the team you will be tasked with the DDQ assessment process which encompasses performing questionnaire assessment based on suggested answers, review and discuss the findings with the Regulatory & Legal team (Reg. Team) along with the NM to arrive at a holistic risk assessment of the Agent Banks and FMIs. The process then transitions into creation of the Final Assessment Reports (FAR), which is a summary of multiple risks that are monitored to perform Network Oversight.
The analyst is also expected to maintaining the day to day control environment by driving the key priorities within the team to improve efficiency. Partner with internal business partners to identify, monitor and report risk and identify opportunities and improve the existing network management TPO process.
Key responsibilities:

Perform DDQ Assessments that determine the Operational Risk that we have with the Agent Bank and FMIs. This is undertaken on the back of the Suggested answers that are managed by the NM Regulatory and Legal team and will evolve with understanding of the region, product and service offering that we have with the Agent.

The role requires the individual to build expertise in Network Management Operation Risk Review Process, including

Understanding of oversight procedures which capture the end-to-end process and demonstrate an understanding of the final product.

Risk identification, evaluation and interpretation of the responses provided by the Agent Bank and FMIs which may or may not be acceptable for operations.

Establish excellent partnerships with Reg. Team along with Network Managers (NM) and internal Network Management partners to identify, measure, monitor and report risks as part of the oversight process.

Transition the DDQ assessment and risks into the FAR what would summaries key possible third party risks presented in various Risk Types and parameters. Understanding of the application of the Network Management scoring methodology applicable to the Agent Bank or FMI, is imperative in this regards. FARs are completed in line with the Network Management FAR Procedures and Guidelines.

Maintain internal controls and MIS in line with the reporting requests from Oversight management and the support of existing reporting dashboards, through various tools such as SharePoint, XL trackers, Tableau and Network Management platforms (MINT & Supplier Select)

Proactive management for partnerships with Oversight, Reg. Team and NMs in relation to DDQ Assessment and FAR delivery deadlines, including ownership of relevant issues and action items and drive to resolution.

Identify opportunities for improvements to existing oversight processes and reporting including all elements of information which are compiled within the DDQ Assessments and FARs
Requirements

The role involves frequent communication with External Agents and FMI along with internal stake holders which include - Reg. Team, NM and Business Partners, thus excellent written and oral communication skills is a prerequisite.

Stakeholder management and relationship building skills.

The ability to work independently and in a constantly evolving environment

Support for the end to end execution of risk evaluation including scoring, tagging, asking relevant questions and build understanding of operational risk management

Engage with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology functions

Ability to make subjective and informed decisions based upon information provided and guidance received, influence stakeholders and justify decision making

Able to liaise with senior management, reporting on project milestones and key deliverables

Proactive and creative problem solving mind-set

Excellent relationship management skills

Good analytical and problem solving skills

Team player
Qualifications / required experience:

Proven ability to work under pressure and manage competing priorities

Proven ability to work across multiple teams and operate effectively in a global organization

Intellectual curiosity, able to manage with facts and detail

Proven analytical and problem solving ability – must be detail oriented

Organized, methodical and analytical in approach with strong sense of deliverables.

Able to make sound judgment and independent decisions

Excellent communication and presentation skills

Proficient in Microsoft Office applications, strong Excel /data experience required

Proficient in Microsoft Office Suite (SharePoint, Word, Excel, PowerPoint, Visio)
RequisitionType Professional JobSchedule Full time