Job Information Relationship Management
• Performs all task related to the submission data entry of ALL new sold lines of business in all RSL systems.
• Review sold case paperwork to ensure that the necessary documents are provided in order to enter data into system.
• Submit all national accounts sold lines of business in internal systems for fee based business.
• If necessary, final rate any plan design and/or census changes at submission.
• Handle and manage the census upload for all new sold business for any list billed customer.
• Confirm all information entered is accurate and fed to other RSL systems.
• Communicate with internal partners of status updates or delays on new submitted lines of business.
• Responsible for the written notification to implementation team upon completion of new lines in systems.
• Collaborate with internal sales partners and account management for policy maintenance on amendments.
• Participate in periodic field testing as required by IS projects to ensure data integrity and system effectiveness.
Administrative
• Perform data entry in all RSL systems for timely entries.
• Review system and census uploads to ensure accuracy of data.
• Manage workflow process and inventory handle policy maintenance inclusive of contract amendments, customer & policy maintenance, broker of record changes, terminations as needed in internal systems.
• May assist in mentoring and training newer
Required Knowledge, Skills, Abilities and/or Related Experience
• Associates Degree (AS/AA)
• 1 year of group insurance and/or system administration experience required.
• Ability to multitask and work independently with limited supervision
• Must be able to meet standardized productivity metrics/goals
• Ability to think through scenarios and use critical thinking skills to work through challenges
• Expertise in using basic Microsoft Office applications, including Excel and Word
• Ability to become proficient on all RSL relevant internal RSL applications (PACS, Salesforce, Vue, Salesxpress, STACs, EAS etc.)
Reliance Standard Insurance Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal state or local laws.
Job Type: Full time