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Debt Collector

Southern States Toyota Lift

Location: Tampa, FL 33619
Type: Full-Time, Non-Remote
Posted on: November 7, 2020
This job is no longer available from the source.
Southern States Toyotalift Call the Employer
We are looking to add the following to our team:
Debt Collector
We are looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible.
This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Essential Duties and Responsibilities
· Comprehensive review of outstanding receivables assigned
· Fully notate accounts with updates on status of collections
· Respond to customer inquiries
· Respond to internal requests for account status and information
· Customer account reconciliation and maintenance
· Keep track of assigned accounts to identify outstanding debts
· Plan course of action to recover outstanding payments
· Locate and contact debtors to inquire of their payment status
· Negotiate payoff deadlines or payment plans
· Handle questions or complaints
· Investigate and resolve discrepancies
· Coordinate problem resolution with appropriate branches/departments
· Alert superiors of debtors unwilling or unable to pay when necessary
· Create trust relationships with debtors when possible to avoid future issues
· Comply with requirements when legal action is unavoidable
Requirements
· Proven experience as debt collector
· Working knowledge of MS Office and databases
· Excellent communication and people skills
· Apt in negotiating and persuading
· Ability to be polite and compassionate without lacking confidence
· High school diploma is preferred
Other duties and projects as assigned
Success will be measured by the below:
AR to within metric (87% under 60 days, 8% 60-90 days, 3% 90-120 days, 2% over 120 days)
Minimal bad debt writ-offs (0.02% of revenues)
About Southern States TOYOTAlift – Toyota Industrial Equipment
We are Florida & Central Georgia's source for Material Handling Solutions with 9 branches in Tampa, Winter Haven, Orlando, Ocala, Jacksonville, Columbus, Albany, Macon, and Valdosta, complimented by a full fleet of deployed mobile service technicians. For over 60 years we have been a leading provider of Toyota forklifts . We offer a single source solution for new and used material handling equipment sales and equipment rentals. Additionally, we offer OSHA compliant operator training and forklift parts and maintenance to ensure customers stay productive and profitable. Toyota has been the number-one selling lift truck in the U.S. since 2002.
Southern States TOYOTAlift is proud of our workforce who support and contribute to the company. We seek people committed to excellence with talent, skill, innovation. We offer a competitive salary, comprehensive benefits and a pleasant and challenging working environment. We are committed to innovation, quality, customer service and talent.
Our Values:
Honesty, Initiative, Teamwork, Competency, and Hardwork
Our Purpose - To help our client customers achieve competitive advantage and improve their profits, safety, and productivity.
Our Vision - To be the most successful and respected material handling equipment distributor in the U.S.
Our Mission - To sustain continuous profitable growth by providing the best customer experience.
Salary:
$17.00 to $18.00 / hour
Job Type:
Full-time
Additional Details None
Job location:
Tampa, FL 33619
Where is the apply button?
The employer chose to begin the process with a phone call. If interested, please call them during the date and time they provided.
This is an ad for a phone-based application process which will be conducted by a third party. Indeed makes no guarantee about the accuracy of the ad's details. This employer may indicate that they may be willing to make offers on the spot. This is not a guarantee of a job offer.
Debt Collector Call the Employer
Phone Call Details
access_time Any time
We are looking to add the following to our team:
Debt Collector
We are looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible.
This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Essential Duties and Responsibilities
· Comprehensive review of outstanding receivables assigned
· Fully notate accounts with updates on status of collections
· Respond to customer inquiries
· Respond to internal requests for account status and information
· Customer account reconciliation and maintenance
· Keep track of assigned accounts to identify outstanding debts
· Plan course of action to recover outstanding payments
· Locate and contact debtors to inquire of their payment status
· Negotiate payoff deadlines or payment plans
· Handle questions or complaints
· Investigate and resolve discrepancies
· Coordinate problem resolution with appropriate branches/departments
· Alert superiors of debtors unwilling or unable to pay when necessary
· Create trust relationships with debtors when possible to avoid future issues
· Comply with requirements when legal action is unavoidable
Requirements
· Proven experience as debt collector
· Working knowledge of MS Office and databases
· Excellent communication and people skills
· Apt in negotiating and persuading
· Ability to be polite and compassionate without lacking confidence
· High school diploma is preferred
Other duties and projects as assigned
Success will be measured by the below:
AR to within metric (87% under 60 days, 8% 60-90 days, 3% 90-120 days, 2% over 120 days)
Minimal bad debt writ-offs (0.02% of revenues)
About Southern States TOYOTAlift – Toyota Industrial Equipment
We are Florida & Central Georgia's source for Material Handling Solutions with 9 branches in Tampa, Winter Haven, Orlando, Ocala, Jacksonville, Columbus, Albany, Macon, and Valdosta, complimented by a full fleet of deployed mobile service technicians. For over 60 years we have been a leading provider of Toyota forklifts . We offer a single source solution for new and used material handling equipment sales and equipment rentals. Additionally, we offer OSHA compliant operator training and forklift parts and maintenance to ensure customers stay productive and profitable. Toyota has been the number-one selling lift truck in the U.S. since 2002.
Southern States TOYOTAlift is proud of our workforce who support and contribute to the company. We seek people committed to excellence with talent, skill, innovation. We offer a competitive salary, comprehensive benefits and a pleasant and challenging working environment. We are committed to innovation, quality, customer service and talent.
Our Values:
Honesty, Initiative, Teamwork, Competency, and Hardwork
Our Purpose - To help our client customers achieve competitive advantage and improve their profits, safety, and productivity.
Our Vision - To be the most successful and respected material handling equipment distributor in the U.S.
Our Mission - To sustain continuous profitable growth by providing the best customer experience.
Salary:
$17.00 to $18.00 / hour
Job Type:
Full-time
Additional Details None
Job location:
Tampa, FL 33619
Where is the apply button?
The employer chose to begin the process with a phone call. If interested, please call them during the date and time they provided.
This is an ad for a phone-based application process which will be conducted by a third party. Indeed makes no guarantee about the accuracy of the ad's details. This employer may indicate that they may be willing to make offers on the spot. This is not a guarantee of a job offer.
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