Job Description
Are you our next IT Solution Analyst Lead?
The IT Solution Analyst Lead is responsible for leading the deployment, maintenance and improvement of business applications and systems. Responsibilities will include all deliverables (estimates, designs, configuration/development, deployments) meeting timelines and quality standards. In addition, this person will provide subject matter expertise in the Sales, Distribution, and Accounts Receivable areas, which includes providing solution alternatives and estimates, gathering and interpreting of requirements, and designing, documenting and delivering solutions.
What will you do?
Systems and Application Development and Deployment • Lead the deployment, maintenance, upgrade and troubleshooting core business applications and systems
• Lead assigned portions of and/or participate in the development, analysis, prioritization, and organization of specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Translate non-technical requirements into highly technical specifications
• Manage the set-up and configuration of systems
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
• Manage and maintain overall solution architecture, scalability, and integrity
• Define solution limitations and requirements
• Work with Architects to ensure all systems integrate into the solution’s technology stack
• Communicate the solution context and intent and align development stakeholders on the technical direction
• Work with vendors and suppliers to evaluate options for solutions and services ensuring external requirements and features are incorporated into solution designs
• Establish and enforce standards as part of the solution roadmap development
• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
​Testing, Documentation and Procedures • Testing, Documentation and Procedures
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Develop and maintain technical documentation (processes, designs, etc.)
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
Team Leadership • Serve as the subject matter expert for solution development in the assigned area.
• Provide mentoring and coaching to junior team members. Serve as the first reviewer for work performed by junior team members.
• Other job duties and projects as assigned.
What do you need for this role?
• Associates degree required in Computer Science, Business or related field
• Bachelor's degree preferred Computer Science, Business or related field
• 7+ years of experience working with information technologies and systems analysis
• For those candidates without an associate’s degree, 10+ years of experience is required
• Strong knowledge of business processes, and how data and software applications support those processes
• 5+ years SAP SD experience in implementing projects and supporting solutions
• Knowledge of SAP MM, FI/CO with strong functional knowledge of the end to end Market to Cash processes
• 5+ years of hands-on project experience in the design, configuration/development and delivery of business process solutions
• Strong computer, hardware, software, and analytical skills
• Proven ability to assess business needs and translate them into relevant solutions
• Strong understanding and knowledge of the principles and practices associated with packaged and/or SaaS applications.
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
• Knowledge of agile methodologies and frameworks such as Kanban preferred
• Strong proficiency in estimation and planning
• ​ Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Teams
• SAP (SD, MM, FI/CO) – required
• SAP (LE, QM, APO/RCX) - a plus
• Effective communicator with the ability to maintain a cohesive team
• Strong verbal, written, listening and presentation communication skills
• Strong organizational skills and attention to detail
• Ability to work with employees at all levels of the organization
• Demonstrated proficiency in conflict resolution
• Ability to track and remove impediments
• Demonstrated problem solving techniques and strong analytical skills
• Solid interpersonal skills with the ability to work as part of a collaborative team across the organization
• Ability to adapt to a continually changing business and work environment and manage multiple priorities
• Demonstrated critical thinking and decision-making skills
• Excellent analysis and problem-solving skills
Mosaic is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.
Mosaic participates in the US E-Verify program.
Must be legally authorized to work in the United States
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Job Type: Full time