Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Varies
12:00PM - 8:30PM
Occasional
ACTIVE PART TIME
Submission for the position: CUST SERV SUPPORT SPECIALIST- IS SERVICE DESK - (Job Number: 208336)
https://baycare.taleo.net/careersection/jobdetail.ftl?job=208336&lang=en
CUST SERV SUPPORT SPECIALIST- IS SERVICE DESK
The Customer Service Support Specialist provides assistance and incident resolution support to BayCare's IS customers. The Customer Service Support Specialist provides excellent and timely technical support and troubleshooting for systems. The Customer Service Support Specialist works with other team members to implement and provide system and technology support, system security, and preventative maintenance programs. Maintains department-wide communication to ensure prompt incident resolution, repair and replacement of hardware, software and system functions. Performs other duties as assigned.
Certifications and Licensures None Required
Education Required
Bachelor's
Information Systems
Or
Bachelor's
Computer Science
Or
High School or Equivalent
Experience Required
2 years
Related experience in lieu of Bachelor's
Preferred
2 years
Healthcare
Specific Skills Required
Customer service skills
Required
Critical thinking skills
Required
Written and verbal communication skills
Required
Work with a team
Required
Interpersonal skills
Required
Computer skills appropriate to position
0020-BAYCARE HEALTH SYSTEM
FL-Tampa-Information Services
Equal Opportunity Employer Veterans/Disabled
Schedule: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Varies Location(s): FL-Tampa-Information Services Evenings