Department: Technology
Position Type: Field Service Technician
Position Reports To: Regional Maintenance Manager
Position Supervises: N/A
Pay Level: Level 1
FLSA Status: Non-Exempt
Position Summary: Assist with electronic maintenance, repairs and support to assigned service calls. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions: • Drive independently to stores on a daily basis as assigned.
• Assist with and perform various preventive maintenance tasks and procedures to building and equipment.
• Troubleshoot issues and repair equipment as directed.
• Assist in performing component replacement.
• Maintain an accurate and organized inventory of parts.
• Operate equipment, vehicles, powered industrial trucks and aerial lifts safely.
• Clean and maintain company service vehicles, if one is assigned.
• Orally communicate with store personnel regarding the proper use of equipment as it relates to repeat calls and overtime.
• Utilize company email system to send and receive messages.
• Properly complete all repair, labor, parts purchasing and usage documentation in a timely fashion.
• Comply with all department and company policies and procedures.
• Assist other skilled trade technicians in repairs as requested.
• Physical demands include, but are not limited to, high aptitude for standing and walking endurance, sitting while driving to various stores, lifting and carrying up to 70 pounds, pushing and pulling climbing ladders of various types, bending, squatting, and kneeling, and working in different temperatures inside and outside the store.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications & Education Requirements: • High school diploma or equivalent
• 1 year experience in electronic/electrical/mechanical maintenance and satisfactory overall performance
• Must hold and maintain a valid driver’s license
• Basic knowledge of Microsoft Office
• Ability to work a flexible schedule, including nights, weekends, holidays and overtime when necessary
Desired Previous Job Experience/Education: • Experience reading engineering drawings, manuals and schematics
• Basic Electronic Repair skills
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here .
Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Shift(s): First Shift
Regions : South
States : Indiana; Kentucky
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