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Customer Service Representative

rose international

Location: Owensboro, Kentucky
Type: Full-Time, Temporary (unspecified), Non-Remote
Posted on: October 22, 2020
This job is no longer available from the source.
Job Description
Position Title: Customer Service Rep
Position Number: 350140
Location: Owensboro, KY 42301
Position Type: Temporary
Required Skill Set:
Customer Service, Data Entry
Position Description:
**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title:
Client Job ID: 2021
Duration: 5 months
Hours: 1st shift
Location: Owensboro, KY 42301
Provides high quality customer service by responding to telephone inquiries, customer requests and problems.
Researches and resolves problems and errors.
Identifies products and services that meet customers' needs.
• Responsible for providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s).
• Actively engaged in report writing, tracking and compiling; research, exception processing, data entry, record keeping, and/or data maintenance.
• Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures.
• May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area.
• May have responsibility to review reports, loan files and other policies and procedures to promote quality execution of the loan operations functions and the related transactions that impact the financial statements.
• May use PC based software packages for word processing, graphics, spread sheets, databases, etc. Specified job duties may vary by area.
Job Requirements
• Responsible for providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s).
• Actively engaged in report writing, tracking and compiling; research, exception processing, data entry, record keeping, and/or data maintenance.
• Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures.
• May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area.
• May have responsibility to review reports, loan files and other policies and procedures to promote quality execution of the loan operations functions and the related transactions that impact the financial statements.
• May use PC based software packages for word processing, graphics, spread sheets, databases, etc. Specified job duties may vary by area.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
$12-$13.5 per HOUR Employment Type: Full-Time