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In this role, the candidate will be required to lead both the business and technology agendas: defining product strategy and roadmaps, owning organization P&L, and driving cost controls while implementing immediate and long term solutions in support of operational resiliency and stability, technology lifecycle management, and internal/external audits. The candidate will be the primary interface between Global Technology Infrastructure teams and Merchant and Payment Services technology leadership.
This role requires a wide variety of strengths and capabilities, including:
• BS/BA degree or equivalent experience
• Proficiency in technology, organization, and operational change management
• Expertise in technical system operations management, technical problem resolution, root cause analysis, and change management
• Ability to manage Major Incident/Crisis events, maintaining communication to stakeholders, prioritizing remediation and resources effectively
• Expertise in service, functional area or Infrastructure supported and interdependencies
• Expertise in defining and building out Product strategy and roadmap
• Advanced knowledge of risk and controls landscape
• Mastery of infrastructure design, architecture, and business processes
• Ability to influence stakeholders with diverse points of view
• Structured thinker, effective communicator with excellent written communication skills
• Complete understanding of industry-wide technology strategies and best practices
• Ability to prioritize projects and efforts according to and despite potentially conflicting business and stakeholder needs
• Highly self-motivated and ability to remain calm under intense pressure
• Keen understanding of financial control and budget management
• Expertise in leading collaborative teams to achieve common goals
• Minimum of 10 years’ technical expertise in Finance/Banking industry, with preference for experience in Payments industry
RequisitionType Professional JobSchedule Full time