Kforce has a client in search of a Customer Service Representative in Owensboro, KY. Key Tasks:
• Providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s)
• Actively engaged in report writing, tracking and compiling; Research, exception processing, data entry, record keeping, and/or data maintenance
• Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures
• May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area
• May have responsibility to review reports, loan files and other policies and procedures to promote quality execution of the loan operations functions and the related transactions that impact the financial statements
• May use PC based software packages for word processing, graphics, spread sheets, databases, etc.
• Provides high quality customer service by responding to telephone inquiries, customer requests and problems
• Researches and resolves problems and errors
• Identifies products and services that meet customers' needs
• Specified job duties may vary by area
• To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
• Relevant education and/or training will be considered a plus
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.