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Call Center Representative - Remote

Glidewell Laboratories

Location: Owensboro, KY 42301
Type: Full-Time, Remote
Posted on: October 16, 2020
This job is no longer available from the source.
Call Center Representative-Remote!
GLIDEWELL LABORATORIES
173 reviews
-
Owensboro, KY 42301
Remote
GLIDEWELL LABORATORIES
173 reviews
Read what people are saying about working here.
Job details
Job Type
Full-time
Qualifications
• Experience: • Call Center, 3 years (Preferred)
Full Job Description
Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence while improving smiles, let's talk about a rewarding career at Glidewell!
Our Customer Service Call Center hiring happens only a few times a year, so if you love providing a great customer experience, don’t miss this opportunity, Apply Now!
To be considered for a customer service position you will need to participate and successfully complete Glidewell’s customer service training program. This paid training is designed to prepare you for success and some of the learning includes phone etiquette techniques, product knowledge, and the use of proper tools. It is our hope that this training will prepare you to achieve a fulfilling career at Glidewell.
This position is performed Remotely!
To Apply now use the link below:
http://app.jobvite.com/m?3C0aflwR
We look forward to hearing from you!
Please review below for essential functions of this position:
• Completes and participates in all customer service training program curriculum and activities
• Attends and actively participates in instructor led trainings (ILTs) on topics including but not limited to company history, communication techniques, company products, scheduling, crediting, rush cases, and customer relationship management (CRM) systems.
• Completes e-learning modules on topics related to dental terminology and morphology.
• Completes and participates in mock calls by applying information acquired from trainings.
• Incorporates feedback from activities to improve performance.
• Performs other related duties and projects as business needs require at the direction of management.
Special Requirements/Certification:
• Ability to pass customer service representative skills test.
• Ability to pass typing skills test.
• Ability to pass Glidewell’s customer service training program
• Must have a dedicated work from home space
Glidewell offers generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, vacation, holiday, and sick time and much more!
To Apply now use the link below:
http://app.jobvite.com/m?3C0aflwR
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Supplemental Pay:
• Commission pay
Experience:
• Call Center: 3 years (Preferred)
Application Question:
• Do you have a dedicated work from home space?
Work Location:
• One location
Work Remotely:
• Yes