Match Support Specialist - Hillsborough County
Big Brothers Big Sisters Tampa
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Tampa, FL 33614
Job details
Salary
$15.87 an hour
Full Job Description
Big Brothers Big Sisters of Tampa Bay provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law.
In accordance with Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.
FULL TIME – Match Support Specialist for Hillsborough County
$15.87/ Per Hour
Big Brothers Big Sisters of T ampa employees are currently working at home due to COVID-19.
POSITION SUMMARY:
Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.
QUALIFICATIONS SUMMARY:
Bachelor’s Degree in Social Services, Human Services, or related field is required . Minimum two years’ experience working with both child and adult population; specific assessment preferred. Proficiency in technical areas such as: Microsoft OFFICE; including Word, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.
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Big Brothers Big Sisters of Tampa Bay is proud to offer the following benefits including:
• 81% Employer paid based medical plan with option for buy-up plans*. *Subject to change with annual open enrollment.
• 60% Employer paid based dental plan*. *Subject to change with annual open enrollment.
• 100% Employer-paid Life Insurance
• 100% Employer-paid Short-Term Disability
• Competitive Open Access Plus Medical Plans
• HSA (Health Savings Account) – High Deductible Plan
• Domestic Partner coverage for all insurance plans
• 401(K) and IRA Retirement Plan options
• Generous Paid Time Off (PTO) Plan with Flexible Holidays!
• Employer pays one-hour of community/volunteer service per week
• Voluntary Benefit Programs including Vision, Long Term Disability, Life Insurance (spouse and or dependent children), Accident, Cancer, and Critical Illness
• EAP – Employee Assistance Program
• F MLA
Big Brothers Big Sisters of Tampa Bay has implemented Safety infection control measures that follows social distancing and enhanced cleaning protocols to protect our employees in the workplace.
Steps in place to reduce employee’s risk of exposure to COVID-19 virus:
• Frequent and thorough hand washing
• Limit number of employees in the office
• Employees must stay at home if they are sick
• Discourage employees from using other employee’s desks and or equipment
• Maintain 6 feet social distancing
• Use disinfectant wipes on anything a person touches in the office
• All employees and visitors must wear a face mask in our offices