Client Care Coordinator
Job ID 2020-3817 # of Openings 1 Job Locations US-FL-Riverview Posted Date 1 day ago (10/15/2020 2:33 PM) Category Clinical
Overview
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities
Duties and Responsibilities: to include but not limited to the following :
• Works closely with clinical staff to ensure clients are engaging in programming daily by setting expectations to ensure clinical success
• Collaborates with facility leadership to develop and identify best practices contributing to greater client clincial outcomes
• Provides exceptional customer service to our clients and internal customers
• Follow-up with discharged clients according to schedule to maintain outcome data for benchmark studies.
• Ensure that site has all supplies, equipment, etc. required to provide effective client support.
• Provides oversight of assigned client activities and programming daily
Qualifications
Education/Experience:
• Bachelor's Degree preferred in related field.
• Two years of experience in a health care field (perferbly behaviorial health/addiction)
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.
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