Medical Receptionist

Center for Vein Restoration - Owensboro, Kentucky
October 16, 2020
Part Time
Job Details
Job Location
KY - Owensboro - Owensboro, KY
Position Type
Part Time
Education Level
High School
Job Shift
Job Category
Health Care
Must be willing to travel to Owensboro and Evansville.
Admin II
- Ensure that all CVR policies and procedures are distributed, understood and implemented by all assigned center staff members
- Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
- Review scheduling and financial responsibilities and referrals with each patient throughout care.
- Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
- Ensure centers are compliant with the collection and data input for one month surveys
- Ensure that the Surgical Assistant completes the inventory count daily and uploads to the team site
- Confirm that assigned centers perform/complete the Daily Close correctly at the close of business each night
- Communicate with the Regional Director if there are any issues in the center; including maintenance, employee relations, patient/employee incidents, inventory issues, etc.
- Notify the Regional Director if the center is running out of capacity or backlogs become necessary for any type of appointment
- Ensure that the Clinic Checklist is completed
- Review future schedules to confirm that all patients have been preauthorized for treatment
Admin I
- Greet patients in a friendly and professional manner
- Answer the phone in a friendly, timely, and professional manner
- Obtain all new patient forms, properly update in NextGen/ HER; ensure that patient records are up to date in EHR/ NextGen
- Compile and record medical charts; accurately keep medical records
- Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
- Collect copays and patient balances at time of service
- Schedule and confirm appointments; collect email addresses from patients
- Provide assistance to patients, other admin and clinical staff to ensure efficient patient flow through the office
- Train new hires as needed
- Complete daily Billing tasks as well as the Operative notes
- Submit fee tickets at the end of the day
- Maintain the appearance and function of all office equipment and facilities
- Maintain inventory of operational materials and supplies
- Respond to all emails and calls in a timely manner
- Attend/ complete company meetings and/ or training as assigned
- Perform all other duties as assigned
Minimum Requirements:
- High School Diploma or equivalent required; Associates Degree preferred
- Minimum of 1 year in administrative experience, preferably in a medical office
- Must have reliable transportation to clinics that may not be accessible to public transportation.
- Ability to handle patient protected information with integrity
- Excellent customer service skills
- Consistently demonstrate uncompromising customer service
- Proficiency with Microsoft Office and data entry
- Must be professional in appearance, tone and delivery and an effective communicator
- Dedicated to follow-through and results
- Very detail-oriented
- Flexibility as it relates to schedule, responsibilities and priorities
- The ability to interact with, support, and influence positively the behavior and activities of referring physicians, superiors and staff/co-employees
- Must be an exceptional listener
- Strong organizational skills
- The ability to work independently and as a member of a team
Location/Region: Owensboro, KY