Requisition No: 251083
Agency: Children and Families
Working Title: SUPPORT STAFF - 60012625
Position Number: 60012625
Salary:  $23,482.94
Posting Closing Date: 10/21/2020
Position Title: Staff Assistant
Location: SunCoast Region
Agency: Children and Families
Position Number: 60012625  ***Pending Reclassification***
Announcement Type: Internal
Starting Salary: $23,482.94
Current employees will be compensated in accordance with the DCF salary policy.
Special note: **We hire only U.S. citizens and lawfully authorized alien workers.**
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision : We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
DESCRIPTION:
This position performs a variety of office administrative support functions requiring independent judgment, research, collection of information/data, preparation and maintenance of reports, and maintains the confidentiality of sensitive information. Assists with special projects and provides guidance to the administration to ensure deadlines are met and or targets are achieved.
Essential Functions:
• Personnel - Prepares and processes human resource actions in accordance with the State Personnel Rules and Department policies and operating procedures. Provides documents and other related material as it pertains to all human resource actions. Assists with the hiring process by advertising position vacancies and assembling the hiring packets. Assists with and tracks the scheduled performance evaluations within the Administration Unit. Schedules/coordinates interviews. Coordinates required background screenings, conducts reference checks and personnel file reviews; Assists in completion of hiring documents; Maintains and files the recruitment and selection package for required retention period.
• Administrative - Prepares correspondence, reports, memorandums, documents/records staff meeting minutes, and other materials for dissemination. Prepares, and submits travel requests and reimbursements. Prepares and submits required security forms to obtain systems access for staff within the administration as directed. Maintains contact lists, appropriate filing or tracking systems, and performs general copying and mail distribution tasks. Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials/supplies and process travel request documents
• Customer Service - Handles customer complaints and Department referrals/trackers, tracks, and follows up to ensure resolution. Keeps management fully informed of activities, pertinent issues, upcoming events, and potential problems. Provides customer service by handling complaints and routing to the appropriate area.
• Reports - Develops and maintains tracking systems to ensure completion of assignments. Compiles information and prepares reports.
• Assists with routine correspondence preparation, special assignments, research and report preparation.
• Performs other related duties as assigned.
Desired Knowledge, Skills, and Abilities:
• Knowledge of Basic principles of human resources management; Knowledge of effective communication techniques; Ability to research and analyze issues; Ability to utilize problem-solving techniques and make independent decisions in accordance with documented processes; Ability to work independently; Ability to understand and apply applicable rules, regulations, policies and procedures relating to program functions; Ability to recognize and satisfy customer needs; and Ability to organize work assignments.
Minimum qualifications:
• 3 years of secretarial or clerical work experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
• Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.
• A high school diploma or its equivalent can substitute for one year of the required work experience.
Preferences:
• Experience, education or training in recruitment and selection activities
• Knowledge of Department of Children & Families’ services related to child welfare, adult protection, economic self-sufficiency, or mental health treatment facilities direct care.
NOTE: Experience, education, training, knowledge, skills and/or abilities used to meet the minimum qualifications, and in response to the pre-qualifying questions, must be verifiable through information contained on your State of Florida Candidate Profile (it is unacceptable to use the statement “See Resume” in place of entering the work history) .  All gaps in employment must be accounted for and explained.  Incomplete profiles will not be considered.
Other Pertinent Information:
• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• For benefit information available to State of Florida employees, visit http://www.mybenefits.myflorida.com/ .
• All employees of state mental health treatment facilities are required to wear face masks and appropriate protective equipment as recommended by the Centers for Disease Control and Prevention. In addition, staff will be required to complete Covid-19 testing upon hire and may be randomly tested during employment.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .
*DCF Mental Health Treatment Facilities are tobacco free.*
IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT (877) 562-7287
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans Preference documentation requirements are available by clicking here .  All documentation is due by the close of the vacancy announcement.