Sleep Expert
Do you seek an exciting role where you can truly change the lives of others? We love our customers and love creating exceptional store experiences.
People are realizing the importance good sleep plays in making their lives better. Quality sleep is an integral part of our health and we spend approximately 33% of our entire lives sleeping. Mattress Firm’s Vision is to become America’s trusted authority on sleep, which is at the foundation of everything we do.
The Sleep Expert will offer a remarkable in-store experience by finding sleep solutions that make a positive difference and offering best-in-class product from leading manufacturers. Sleep Experts will execute MFRM selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center. Your journey begins with an extensive retail sales training program that enables you to help customers design and build a sleep system of their dreams
Key Responsibilities:
• Create an environment where the customer is always at the center by cultivating strong relationships
• Provide technical and product knowledge information to customers, serve as subject matter expert
• Drive individual sales performance and KPI’s while demonstrating Company values and supporting Company initiatives
• Execute Company merchandising and marketing programs to standard
• Maintain awareness of competitor's advertisements and services offered
• Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities.
• Assist the management team to ensure the store is properly merchandised and the correct sale is displayed in store
• Follow opening and closing procedures
• Assist in processing inventory counts
• Execute company initiatives and any other activities requested by supervisor
• Follow Company policy, execute Company standards on appearance and functionality, and ensure safety regulations are followed
• Qualifications:
• Minimum one year of sales experience
• High school diploma or GED required, Bachelor's degree a plus
• 18 years of age or older
• Customer service or commission-based sales experience a plus
• Microsoft Office including Excel product knowledge
• Familiarity with computers and ability to use POS systems
• Motivated by a pay for performance compensation plan
Non-Essential Responsibilities:
• Ability to push, pull or lift 50 pounds
• Ability to stand or sit for 8+ periods of time
• Execute company initiatives and any other activities requested by supervisor
• Ability to work a flexible schedule; typical retail hours to include evenings, weekends and holidays
Benefits:
• Base pay or commission
• Tuition Reimbursement
• B enefits including medical, dental, vision, paid time off, and 401k
• Continuous training and development opportunities
• Merchandise discounts
• Employee Discount Programs including and not limited to; cell phone, travel, electronics, car and home loans
Now don't fall asleep out there... the sooner that we receive your application, the closer you are to the career of your dreams!
Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Job Type: Full time