Service Inquiry Specialist

Home Instead Senior Care - Owensboro, Kentucky
October 15, 2020
Service Inquiry Specialist
Home Instead Senior Care
5,701 reviews
-
Owensboro, KY
$10 - $15 an hour
Home Instead Senior Care
5,701 reviews
Read what people are saying about working here.
The Service Inquiry Specialist is expected to perform a variety of duties that relate to client care including answering Service Inquires and conducting care consultations with potential clients and family members, and connecting families to the Client Care department for initial meetings and on-going services with Home Care. They use the consultative sales approach to determine each individual client's needs to provide solutions and create a tailored service plan with empathy and understanding. They continuously track potential clients through a series of on-going communications and excel at follow-up and check insurance to ensure families receive the information they need to make decisions on their loved ones care and when to start services with Home Instead Senior Care.
The ideal candidate will have outstanding customer service, computer literate, professional and positive attitude, and a compassionate heart to assist others. Wage range from $10-15 per hour.