Program Services Case Coordinator
The MENTOR Network
1,519 reviews
-
Lutz, FL 33549
The MENTOR Network
1,519 reviews
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NeuroRestorative, a partner of The MENTOR Network provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.
Program Services – Case Coordinator
Do you enjoy working in a medical/rehab setting and have a flair for keeping people and processes organized? Do you want a job where you can actively make a difference in people’s lives? As Case Coordinator, you will be responsible for providing organizational assistance and program support, including admissions procedures, direct participant care, and coordination of internal and external services.
Develop individual programs and assure that the program meets the participant’s needs, optimizing the participant’s potential to be integrated into the community; ensure the provision of appropriate services to designated program participants
Assist designated program participants, as needed, to understand the overall goals and processes being implemented in the programsAct as a liaison for families and provide them with information and resources as requestedOrganize and chair program participant conferencesReview the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals; ensure the appropriate documentation/recordkeeping of designated program participantsResponsible for development, coordination, implementation, and follow-up of discharge planning as directedAssist in internal communication to team members regarding case-specific issuesAttend required meetings, including clinical team meetings and regularly scheduled supervision meetingsReview monthly bills for designated program participants after receipt from accounting staff; identify any discrepancies to accounting staffCoordinate utilization with the Case Manager relative to program participant’s incentive accountOrganize and facilitate internal medical appointments as requested by management, overseeing timely completion of annual medical appointmentsEnsure the appropriate documentation (including summaries and tracking information) of designated program participants for internal medical appointments and distribute as requiredDirect, develop, coordinate, implement, and follow up on healthcare planning as directed by the Program Director/Manager; ensure appropriate medical follow-up for designated program participantsCommunicate with community resources and persons outside of the program to assure quality program participant healthcare for all assigned program participantsAssist in training new staff involved with overseeing medical care as requested
Qualifications:
• High School diploma or equivalent; Associate or Bachelor's Degree in Social Service-related field preferred
• Two years of direct or indirect support services to persons with disabilities in a medical and/or rehabilitation setting
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• Self-motivated and collaborative; a team player
• A reliable, responsible attitude and a compassionate approach
• Commitment to the company’s mission and values
Why Join Us?
• Full compensation/benefits package for employees working 30+ hours/week
• 401(k) with company match
• Paid time off, holiday pay, annual bonus plan
• Complex work adding value to the organization’s mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities
EOE/AAE/ADA
We have meaningful work for you – come join our team – Apply Today!
The MENTOR Network is a national network of local health and human services providers offering an array of quality, community-based services. At The MENTOR Network, our core values—Integrity, Respect, Inclusion & Growth—and the behaviors that define them, guide how we interact with each other and how we approach our work. As an organization of people serving people in 37 states, you’ll have opportunities from coast to coast.