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On-site Enterprise Operations Planner - Katy, TX
BlueGrace Logistics
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Riverview, FL 33578
Job Summary:
This role is responsible for the daily operations on-site at an Enterprise customer location. This role will work closely with the Operations Manager and Director of Enterprise Performance in a timely, proactive manner that exceeds the customer’s expectations.
Duties and responsibilities:
• Answering inquiries from carriers, clients, and/or customers
• Mode Optimization
• Investigation and resolution of issues submitted by customers, carriers and/or suppliers
• Acting as a liaison between operations, carriers, and customers
• Daily interaction with internal staff, carriers, and customer personnel is required
• Prioritize workload based on collaboration with Operations Manager and EPD
• Savings identification
• Documentation of issues (carrier, supplier, customer)
• Relationship building with customer contacts, carriers and suppliers
• Creation of standard work instructions (SWI) and process improvement identification
• Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance
• Other duties may be assigned as needed
Qualifications:
• Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field
• Working knowledge of Microsoft Office Suite
• Experience working with Transportation Management Systems (TMS) is preferred
• Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels
• Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers
• Ability to think outside the box and look for solutions
• Must have a demonstrated ability in process improvement
NO AGENCIES PLEASE