PHLEBOTOMY SUPERVISOR Allied Health Hours: 10p-6:30a Nights - Full-time Paygrade/Wages/Salary Info: OH 2013-72 - 45002A
Job Summary Responsible for the phlebotomy and laboratory assistant functions of the laboratory, outpatient locations, and other areas as assigned. # Job Responsibilities Assists in preparing laboratory procedures and educates staff in proper performance of these procedures. Assists in delivery of physicians reports via phone and electronic distribution in a timely manner. Practices proper telephone techniques by identifying self and directing calls and messages to correct destination. Performs venipuncture on patients of all age groups and other specimen collections using proper therapeutic skills and according to procedures. Maintains accurate, complete, and required records for accrediting agencies. Serves on hospital wide committees and quality improvement teams; actively works at building a customer focused work team from within the laboratory. Provides leadership, orientation, training, coaching, and mentoring to staff. Ensures staff compliance with department and organization policies, procedures, and protocols. Responds to complaints about patient care and manages through established channels. Prepares work schedules, assigns personnel, evaluates work performance, and makes recommendations for personnel actions. Processes time cards of assigned staff. Supervises functions that may include registration, order entry, specimen procurement, specimen processing, specimen testing, answering telephones, typing/transcribing various materials, making and distributing photocopies, filing and maintaining all pathology and clinical laboratory files, and calling for maintenance and repair of equipment. Monitors and provides a monthly order error rate report. Monitors appropriate logs to make sure all draws are being performed in a timely manner. Monitors turnaround by phlebotomists and lab assistants. Ensures phlebotomy service personnel maintain a positive client/patient-focused attitude. Qualifications High school diploma, General Equivalency Diploma (GED) or higher required upon hire A minimum of 2 years# relevant experience required PBT - Certified Phlebotomy Technician through the American Society of Clinical Pathology (ASCP) required upon hire AND BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position Skills and Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action. Physical Demands Standing: Frequently Walking: Frequently Sitting: Occasionally Lifting 0-25 lbs: Frequently Lifting 25-75 lbs: Rarely Lifting over 75 lbs: Rarely Carrying 0-25 lbs: Frequently Carrying 25-75 lbs: Rarely Carrying over 75 lbs: Rarely Pushing/Pulling 0-25 lbs: Frequently Pushing/Pulling 25-75 lbs: Frequently Pushing/Pulling over 75 lbs: Frequently Climbing: Occasionally Bending/Stooping: Frequently Kneeling: Occasionally Crouching/Crawling: Occasionally Reaching: Frequently Talking: Frequently Hearing: Frequently Repetitive Foot/Leg Movements: Rarely Repetitive Hand/Arm Movements: Frequently Keyboard Data Entry: Frequently Running: Occasionally Vision: Depth Perception: Frequently Vision: Distinguish Color: Frequently Vision: Seeing Far: Frequently Vision: Seeing Near: Frequently Owensboro Health Core Commitments INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers. RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community. TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future. INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health. SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do. EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.