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Customer Service Representative

MPD Inc.

Location: Owensboro, KY 42303 (Old Owensboro area)
Type: Non-Remote
Posted on: September 21, 2020
This job is no longer available from the source.
Customer Service Representative
MPD Inc.
5 reviews
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Owensboro, KY 42303
MPD Inc.
5 reviews
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Benefits
Pulled from the full job description
• Comprehensive Medical, Dental, and Vision Insurance available on first day of employment
• 401K Plan
• Vacation, Sick, and Holiday Paid Time Off
• Short & Long-Term Disability Insurance
• Life Insurance
Full Job Description
CMI, Inc. a subsidiary of MPD, Inc. is seeking a qualified Customer Service Representative whom will act as a liaison between the field sales force, customers, manufacturing and service personnel.
Responsibilities:
Respond promptly to incoming calls from existing and prospective customers
Monitor order status utilizing manufacturing software and expedite shipments
Maintain awareness of production schedules and anticipated shipping dates
Be able to manage multiple requests and establish appropriate priorities in a fast-paced environment
Understand the administrative procedures to enable quick, appropriate response to customer requirements
Offer a mature, proactive approach to the position responsibilities
Exhibit friendly, courteous, and helpful attitude with all incoming requests
Be a team player within the framework of the manufacturing, sales, and marketing functions
Qualifications:
High School diploma or equivalent
Exhibit friendly, courteous and helpful attitude
Ability to communicate with all levels of personnel(written, oral and verbal)
Ability to handle multiple request and establish appropriate priorities
Strong Microsoft Office Knowledge and experience
Benefits:
Comprehensive Medical, Dental, and Vision Insurance available on first day of employment
401K Plan
Vacation, Sick, and Holiday Paid Time Off
Short & Long-Term Disability Insurance
Life Insurance
Possible Shifts
7:00 AM - 3:30 PM
7:30 AM - 4:00 PM
40