JobsEQ by Chmura Logo

Dispatcher/Customer Service

Phoenix Management

Location: Dallas, Texas
Type: Full-Time, Non-Remote
Posted on: September 20, 2020
This job is no longer available from the source.
Dispatcher/Customer Service
Phoenix Management
34 reviews
-
Dallas, TX
$40,000 - $45,000 a year
Phoenix Management
34 reviews
Read what people are saying about working here.
Customer Service/back up dispatcher job description.
• Punctual, dependable and a great communicator.
• Would be helpful if applicant had a minimum of two years experience in Transportation or Logistics and or intermodal drayage although this is not a requirement.
• Excellent typing skills and ten key proficient for data entry/prenotes.
• Able to multitask via phone, text and email.
• Microsoft Office savvy including excel, word and Outlook.
• Excellent organizational skills using multiple web links including REZ1, Customer Interface sites and Railroad tracking websites.
• Works well with others in a fast paced office environment/sometimes stressful.
• Must have good manners and respectful with customers on the phone and via email dialog.
• Proficient in using paper scanning equipment and attaching documents.
• Computer savvy/understands how to maintain hardware/software.
• Reliable to open or close the office if necessary. (Depends on hours).
• Helpful and considerate to assist coworkers if the opportunity arises.
• Attention to detail. Able to work with Pricing, drivers pay, FSC.
• Schedule appointments.
• Good at adding notes in real time.
• Willing to work overtime or weekends if the need arises.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
• Overtime
• Weekends
Experience:
• Customer Service, Dispatch: 1 year (Preferred)
Education:
• High school or equivalent (Required)
Work Location:
• One location
Communication method(s) used:
• Email
• Phone
Benefit Conditions:
• Only full-time employees eligible
Work Remotely:
• No