6 DAYS AGO
Full Time
*LOCATION - REMOTE- FL - prefer someone to work near the Lake Mary, FL Ellucian office, but are open to any part of Florida
*TYPE - F/T Salaried ONLY
* NO sponsorship given at this time
About the opportunity Senior Cloud Engineers (will work on our Platform Engineering team) are IT professionals who collaborate with software developers, system operators and other IT staff members to manage a large cloud environment. They cross and merge the barriers that exist between software development, testing and operations teams and keep existing networks in mind as they design, plan and execute.
Project Planning
Senior Cloud Engineers often participate in the processes of strategic project-planning meetings. In addition to providing their guidance and expertise on system options, risk, impact and costs vs. benefits, they create and share their operational requirements and development forecasts to allow for timely and accurate planning of projects.
Development Responsible for developing and building IT solutions, Senior Cloud Engineers install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of the application life cycle and perform script maintenance and updates.
Deployment Senior Cloud Engineers build automated deployments through the use of configuration management technology. They deploy new modules and upgrades and complete fixes within the production environment.
Maintenance and Troubleshooting Routine application maintenance tasks are an ongoing responsibility of Senior Cloud Engineers that they accomplish via strategy-building techniques. They also help create requirements and procedures for implementing routine maintenance. Troubleshooting existing information systems for errors and resolving those errors is also a main responsibility of Senior Cloud Engineers.
Performance Management Not only do Senior Cloud Engineers evaluate existing applications and platforms, they also give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications.
Where you will make an impact • Build whole stack ELBs to databases.
• Effectively manage and complete projects as necessary while lending support to other teams.
• Building and maintaining tools, solutions and microservices associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before they impact customers.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.
• Update our processes and design new processes as needed.
• Deploy product updates as required while implementing integrations when they arise.
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
• Specifying, documenting and developing new product features, and writing automating scripts.
• Establish Cloud Engineer team best practices.
• Manage deployments, fixes, updates and related processes.
• Work with open-source technologies as needed.
• Work with CI and CD tools, and source control such as GIT and Jenkins.
• Lead the team through development and operations.
• Offer technical support where needed, developing software for our back-end systems.
• Stay current with industry trends and source new ways for our business to improve.
• Deliver support and automation in such a way as to focus on contractual SLAs and internal SLOs; delivering high uptime for our customers.
• Execute operational and maintenance activities in 24x7 Cloud environment leveraging automation on a large number of systems.
• Follow change management standards
• Rapidly troubleshoot incidents: • By leveraging service restorative actions
• By understanding what causes most issues and the actions to mitigate those on your assigned technology stack
• By understanding what actions will systematically eliminate the causes of common issues
• Without doing more harm to currently impacted systems
• Cover assigned rotation as an on-call resource
What you will bring • Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future.
• Proven experience collaborating with cross functional global and remote teams with diverse backgrounds.
• Proven experience with scrum development methodology.
• Experience writing process requirements, technical design documents, and standard operating procedures.
• Strong verbal and written skills, excellent customer service, as well as high attention to detail.
• B.S (Computer Science/Engineering) or equivalent experience.
• 3+ years of experience in multi-region, multi-tenant SaaS or PaaS environment.
• 3+ years of experience with AWS platform.
• 3+ years of experience with enterprise scale Linux and/or Windows administration.
• 3+ years of experience in web-based application deployment and administration using Apache, Tomcat, IIS, and Nginx.
• 3+ years of experience in developing and deploying automation and scripting using multiple tools • Preferred: Terraform, Ansible, Jenkins, Docker, Python, Bash, for a large production environment with 1,000+ servers
• Equivalent experience accepted on: Puppet, Chef, Salt, Gradle, TravisCI, GitLab, JavaScript, Packer, Perl, etc.
• Experience working with CI/CD tooling preferred
• Time and project management skills, with the capability to prioritize and multitask as needed.
• Solid team player.
Extra Skills (nice to have) • Cloud Certifications: • AWS Certified Developer, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, or AWS Certified Solutions Architect
• Equivalent Azure or GCP certification
• Docker Certified Associate
• Kubernetes Certified Developer
What makes #Ellucianlife
• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• 401k & Bright Plan - to help you save for the future
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Tuition Reimbursement Assistance
• Professional development opportunities
#LI-MR1
#LI-Remote
Additional Information:
Req ID: 2343
Hiring Type: Full - Time
Level of Experience: Senior Level
Remote: Yes
Travel Required: 0%-25%
Location/Region: Tampa, FL (33646)