A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Policy, Strategy, and Leadership - Practice Support team provides strategic oversight, manages operations, and develops policies for all aspects of PwC’s Information Technology team.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Support team to disrupt, improve and evolve ways of working when necessary.
• Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
• Identify gaps in the market and spot opportunities to create value propositions.
• Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
• Create an environment where people and technology thrive together to accomplish more than they could apart.
• I promote and encourage others to value difference when working in diverse teams.
• Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
• Influence and facilitate the creation of long-term relationships which add value to the firm.
• Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
High School Diploma
Minimum Years of Experience :
10 year(s) of progressive roles leading IT transformation that include operations, policy, and business strategy.
Preferred Qualifications :
Degree Preferred :
Bachelor Degree
Preferred Fields of Study :
Information Technology, Computer Systems Analysis, Management Information Systems
Additional Educational Preferences :
MBA preferred/Further Business experience. Computer Science, or similar.
Preferred Knowledge/Skills :
Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas:
• Establishing and developing an overall strategy for performance testing for products/applications across various technology stakes within an Agile environment, including mobile apps and mobile devices;
• Providing thought leadership on performance testing tools, standards, guidelines, and principles that can work for distributed project teams;
• Evaluating, selecting, implementing, and continual review of tools for performance testing, monitoring and analysis using such as Dynatrace/AppDynamics with reporting capabilities;
• Working with open source performance tools preferred, such as jMeter and Selenium;
• Leading and developing performance automation engineers within an onshore/offshore vendor lead model;
• Developing standards for quality reports by collecting, analyzing, and summarizing information and trends;
• Making data-driven recommendations to enhance operational excellence, leading the implementation of new processes and activities in the performance management discipline;
• Providing specialist insight into performance strategies and tools;
• Establishing the creation and execution of Performance Testing; publishing test results and data, including but not limited to, monitoring data, application & server logs; audits the results of automation engineering team;
• Providing a standardized approach for sharing performance tuning guidance to stakeholders;
• Developing a measurement strategy to define, execute, and measure against cost/benefit analysis for performance testing;
• Demonstrating interpersonal and communication skills (oral, written and interpersonal) including the ability to communicate technical concepts to a non-technical audience;
• Collaborating with senior level staff/partners and other departments within IT domains establishing testing standards and processes used are compliant with firm standards;
• Communicating with and influencing multiple levels of leadership, emphasizing the development of effective and collaborative relationships with key stakeholders and supporting global initiatives to advance IT capabilities;
• Demonstrating proven ability to lead large, diverse, and distributed teams;
• Promoting a culture of innovation, inclusive leadership, and continuous improvement; and,
• Managing resources across the Testing Center of Excellence, while continuously evaluating and influencing outside vendor testing, and coordinating with other technology areas for technical developments and strategies.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.